Schneider Electric has announced a vacancy for the position of Remote Support Engineer – EPAS in Bangalore. Candidates with a Graduate qualification are eligible to apply. The role is part of the company’s Digital Services Remote Operations team and focuses on supporting customers through asset monitoring, data analysis, predictive insights and remote technical support.
Company Overview
| Name of the Company | Schneider Electric |
| Required Qualifications | Graduate |
| Skills | Strong analytical thinking |
| Category | Customer Projects, Solutions and Services |
| Work Type | Onsite |
Schneider Electric is hiring for its Digital Services Remote Operations team. The selected candidate will help customers maximize the performance of their electrical systems and building assets by using connected asset data, predictive analytics and remote support.
Job Details
Θ Positions: Remote Support Engineer – EPAS
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 136479
Roles and Responsibilities
The Remote Support Engineer – EPAS will be responsible for:
- Monitoring connected customer assets and interpreting system alarms to provide effective corrective solutions.
- Analyzing asset health data and conducting predictive analytics to help prevent performance issues.
- Providing remote troubleshooting and technical support to ensure customer system reliability.
- Creating site analysis reports with benchmarks and recommendations to support informed decision-making.
Required Skills & Qualifications
The role requires the following skills:
- Active Listening – Intermediate level; understanding customer concerns to deliver effective remote support.
- Communication – Developing level; explaining technical findings clearly to diverse audiences.
- Customer Support – Developing level; providing responsive assistance that builds trust and satisfaction.
- Data Visualization – Developing level; presenting system performance insights in accessible formats.
- Problem Solving – Developing level; diagnosing issues and determining effective corrective actions.
- Remote Troubleshooting – Developing level; resolving technical challenges without on-site access.
- Predictive Analytics – Foundational level; identifying patterns that signal potential asset health concerns.
- Power Monitoring – Developing level; tracking electrical system performance to ensure optimal operation.
What Qualifications Will Make You Successful?
Candidates should have:
- A customer-focused mindset with a genuine commitment to delivering excellent service experiences.
- Strong analytical thinking to interpret data and translate it into meaningful recommendations.
- Accountability and reliability in following through on customer commitments and quality standards.
- Eagerness to learn and grow technical expertise with guidance and mentorship.
What’s in It for Me?
The role provides an opportunity to:
- Build specialized expertise in digital services, predictive analytics and connected asset management.
- Work with IoT platforms and digitalization technologies in electrical distribution.
- Contribute to customer satisfaction through technical problem-solving.
- Work in a collaborative team environment that supports professional development and technical growth.
How to Apply
Interested candidates can apply using the Apply Link – Click Here option provided with the job listing.
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