Remote SPS Associate Job Openings in India 2026!!!
Amazon announced job vacancy for the post of SPS Associate.The place of posting will be at Remote (Work from Home).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Amazon |
| Required Qualifications | Graduate |
| Skills | Excellent Communication Skills |
| Category | Seller Support |
| Work Type | Remote |
The SP-Support Associate acts as the primary point of contact between Amazon and their Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers at Amazon. A strong track record of customer centricity is required for the role. A SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat and/or email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.
Job Details
Θ Positions: SPS Associate
Θ Job Location: Remote (Work from Home)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 10449951
Roles and Responsibilities:
- Comfortable working in a dynamic contact center environment with flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.
- Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills
- Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.
- Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively
- Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes SP’s needs, then provides appropriate solutions.
- Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals,
- Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service
- Actively seeks solutions through logical reasoning and data interpretation independently.
- Fosters a positive and cooperative team environment.
- Demonstrates Enthusiasm for learning and commitment to continuous improvement
Required Skills & Qualifications:
- Graduate
- Fluent in English language1 (basis requirement) with written and verbal communication skills
- Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)
- Typing skills of 30 words per minute with an accuracy of 93%
Preferred Qualifications
- 1+ year of experience with 6 months+ working in Live Channel B2B/Customer service environment
- Business acumen in areas of e-commerce and retail is advantageous.
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Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
