Management Trainee Job Openings in Noida 2026!!!
Genpact announced job vacancy for the post of Management Trainee – Order management. The place of posting will be at Noida (Hybrid). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Genpact |
| Required Qualifications | Graduate |
| Skills | Account Analysis, Account Analysis, Audit Support, etc.., |
| Category | Order management |
| Work Type | Hybrid |
| Closing Date | 20th August 2026 |
Inviting applications for the role of Management Trainee Order management (Customer supply chain analyst)!
In this role person is responsible for providing excellent customer service and maintaining strong professional relationships with assigned customers and Sales Teams. Perform a broad variety of customer and order service duties relative to the entry and post entry service for all types of orders. Professionally and promptly resolve customer questions and problems by thoroughly researching issues identifying root causes and offering solutions. Demonstrate sound business judgement by knowing how to prioritize critical tasks during very busy demand patterns. Responsible for performing a variety of accounts receivable duties including the resolution of customer deductions pertaining to sales/shipment allowances. Collaborate with other departments as necessary to process orders: secure appointments clarify transportation requirements track display pallets or DSD orders. Keep management well informed of activities and significant problems and provides support to area staff as needed.
Job Details
Θ Positions: Management Trainee – Order management (Customer supply chain analyst)
Θ Job Location: Noida (Hybrid)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: CPG062450
Roles and Responsibilities:
- Primary responsibility is to manage the order life cycle from creation through delivery to ensure accurate pricing terms of sales lead-times special pack requirement and inventory availability.
- Build and maintain accurate account profiles.
- Work with Customer Supply Chain Manager and Sales management to analyze evaluate and solve for opportunities to improve key service metrics such as Incentive Pricing Order fill on time delivery Invoice accuracy case fill etc.
- Communicate with customers by tracking orders and shipments trouble shooting and responding to all other questions inquires and complaints in a timely fashion.
- Meet service level expectations as defined by the customer and sales team.
- Coordinate with Sales Manufacturing and Distribution to resolve service issues and other order discrepancies which could negatively impact the customer
- Provide back up support to other members of the Customer Service Team and perform miscellaneous duties as required.
- Required to track key metrics for annual performance review.
- The job complexity is related to the customers assigned to this position.
- It is based upon a variety of factors including number of orders buyers distribution centres and the complexity of the customer account.
- The order entry method is mainly EDI with the possibility of non-complex CRP accounts.
- With guidance from the Team Leader analyse and evaluate alternative solutions to respond to internal and external customer requests related to lead time exceptions special events / ads late-delivery notifications pricing promotion problems deductions merchandise return requests account consolidations allocation restrictions and product availability within department and corporate guidelines.
- Clear verbal and written communication to explain issues and propose solutions to customers sales teams or managers
- Monitor weekly/monthly on time delivery performance.
- Research root causes for reliability failures and support the team leader in developing corrective action plans with cross functional supply chain counterparts including Transportation Transplace and Warehousing
- Maintain monthly supply chain scorecard with collaboration from Team Leader to monitor service performance Customer program compliance on time delivery.
- Elevate to the customer supply chain manager cost savings opportunities around case pick full pallet ordering and internal network optimizations
- Owns and manages customer specific service metrics and provides proactive communication and action plans to mitigate service risk
- Working Conditions:
- Work location Noida Sec 135 Evening and night shift (North America) work from office
- Office environment is very busy during September through February and at all fiscal quarter closes (OCT JAN APR JUL).
- Physical presence in the office is must during key periods.
- Some holiday and weekend coverage required throughout the year
Required Skills & Qualifications:
- Bachelors – Business Administration, Bachelors – Communication, Bachelors – Marketing, Bachelors – Sales, Masters – Marketing
- Required Skills: Account Analysis, Account Analysis, Audit Support, Budgeting, Business Development, Consumer Electronics, Contract Management, Customer Care, Digital Marketing Analytics, Electronic Hardware, Financial Planning and Analysis (FP&A), Generative AI, Internet Businesses, Manufacturing Equipment, Marketing Analytics, Process Orchestration, Sales, Sales Compensation, Salesforce Sales Cloud, Sales Forecasting, Sales Order Management, Sales Origination, Sales Performance Management (SPM), Sales Support, Semiconductors
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