T&E Back Office Operations Representative Job Openings in Chennai 2026!!!
TransUnion announced job vacancy for the post of T&E Back Office Operations Representative.The place of posting will be at Chennai.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | TransUnion |
| Required Qualifications | Graduate |
| Skills | Strong analytical and research skills |
| Category | Back Office Operations |
| Work Type | Hybrid |
| Closing Date | 4th September 2026 @ 12 AM |
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. The T&E Back Office Operations Representative plays a role in supporting employment and tenant screening operations while ensuring compliance with regulatory requirements and service level commitments.
Job Details
Θ Positions: T&E Back Office Operations Representative
Θ Job Location: Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 19041816
Roles and Responsibilities:
- Review and validate identity verification documents to support accurate consumer verification and screening decisions.
- Process consumer/ Customer requests in accordance with Fair Credit Reporting Act (FCRA) requirements and established operational procedures.
- Investigate, research, and resolve consumer disputes while maintaining regulatory compliance and quality standards.
- Complete recommendation transactions and screening-related workflows accurately and within defined service level agreements (SLAs).
- Respond to customer and consumer inquiries through email while providing timely, professional, and accurate resolutions.
- Conduct outbound calls to U.S. courts, government agencies, and public record sources to verify criminal case information and obtain case disposition details.
- Review criminal background screening results, eviction records, and housing-related records to identify and resolve data discrepancies.
- Document research findings and verification outcomes accurately within designated systems and tools.
- Maintain productivity, quality, and compliance performance metrics while adhering to operational procedures and business policies.
- Collaborate with internal teams to resolve complex cases and improve operational efficiency and customer experience.
Required Skills & Qualifications:
- Strong attention to detail with the ability to accurately review and verify documents.
- Good typing skills and proficiency in data entry with a high level of accuracy.
- Strong written and verbal communication skills.
- Confidence in handling outbound calls and interacting professionally with customers, employers, courts, and other external contacts.
- Basic understanding of U.S. employment and tenant screening processes, or a strong willingness to learn.
- Strong analytical and research skills.
- Ability to handle sensitive and confidential information with professionalism.
- Freshers and candidates with less than 1 year of experience candidates preferred
Required Technical Skills
- Proficiency in Microsoft Office applications, particularly Microsoft Excel, Outlook, and Word, for documentation, reporting, and communication.
- Experience working with Customer Relationship Management (CRM) systems, case management tools, or workflow management platforms.
- Ability to navigate multiple systems simultaneously while maintaining accuracy and productivity.
- Ability to conduct online research and utilize public record databases effectively.
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