TOMIA announced job vacancy for the post of GSOC Engineer. The place of posting will be at Bangalore (Remote).Candidates who have completed Bachelor of Engineering (Electronics or computer engineer) with 0 – 1 years of relevant experience in Telecom/IT industry are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | TOMIA |
| Required Qualifications | Engineering |
| Skills | Linux – Basic/Intermediate Level (CLI) & SQL – Basic/Intermediate Level |
| Category | Service Operations |
| Work Type | Remote |
Telarix assists mobile operators worldwide to scale their Voice, SMS A2P, RCS business messaging, and application enablement services, including cloud numbers. Telarix is committed to developing the wholesale ecosystem and connecting the world’s largest operators and their partners profitably and effectively. They provide their customers with innovative automated wholesale solutions simplifying decisions and operational tasks, allowing them to strengthen existing business and discover new revenue opportunities.
The role will analyse and handle the incidents discovered either through standard monitoring or through external customer request as per the company process. Executives will be responsible for handling customer concerns through tickets.
Job Details
Θ Positions: GSOC Engineer
Θ Job Location: Bangalore (Remote)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: JR107870
Roles and Responsibilities:
- Handling the customer request via Ticketing system or Email.
- Monitor the Organisation Infrastructure and Applications via Monitoring Tools and Emails.
- First level support to the customer request and acknowledge the request.
- Escalate the alarms and issues on time to the next level.
- Report generation and updating to the stake holders of the organisation.
Required Skills & Qualifications:
- Bachelor of Engineering (Electronics or computer engineer)
- 0 – 1 years of relevant experience in Telecom/IT industry.
What will make you the best-fit for this role?
- Linux – Basic/Intermediate Level (CLI)
- SQL – Basic/Intermediate Level
- Knowledge of Database– SQL, ORACLE
- Basic Knowledge of Telecom (GSM, Mobile Networks)
- 0–1-year experience as a Tier 1/Tier 2 support engineer
- Basic Operating system, MS Office Application knowledge.
How to Apply
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