Analyst, Business Operations Job Openings in Bangalore 2026!!!
Razorpay announced job vacancy for the post of Analyst, Business Operations.The place of posting will be at Bangalore.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Razorpay |
| Required Qualifications | Graduate |
| Skills | Familiarity with Microsoft Excel / Google Sheets |
| Category | Business Operations |
| Work Type | Onsite |
They are looking for a proactive and detail-oriented Customer Onboarding Associate on a full time basis to support our payroll platform onboarding process. This role involves assisting new customers with their setup, ensuring a smooth experience, and providing clear reporting on onboarding progress and closures.
Job Details
Θ Positions: Analyst, Business Operations
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 4731043005
Roles and Responsibilities:
- Handle basic customer conversations during the onboarding process with clear and professional communication.
- Guide customers step-by-step to successfully complete payroll platform onboarding.
- Track, report, and maintain records of onboarding progress for each assigned account.
- Provide visibility on customer onboarding status and project closures expected from onboarded customers.
- Work closely with internal teams to escalate issues or gather required inputs.
- Complete assigned tasks within defined timelines and ensure high-quality output.
Required Skills & Qualifications:
- Basic communication and conversational skills to interact with customers confidently.
- Familiarity with Microsoft Excel / Google Sheets (basic functions such as VLOOKUP, filters, formatting, etc.).
- Proactive, fast learner with the ability to quickly understand processes and adapt to changes.
- Detail-oriented with strong ownership to ensure timely task completion.
- Ability to document and report work done, along with projecting expected closures from onboarded accounts.
Preferred Qualifications
- Prior experience in customer onboarding, support, or operations is a plus.
- Exposure to Payroll management, SaaS platforms, HR/Payroll tools, or fintech solutions will be an advantage.
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