Helpdesk Associate (troubleshooting) Job Openings in Coimbatore 2026!!!
NTT Data announced job vacancy for the post of Helpdesk Associate – troubleshooting. The place of posting will be at Coimbatore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | NTT Data |
| Required Qualifications | Graduate |
| Skills | Excellent Communication & Customer handling skill |
| Category | Support |
| Work Type | Onsite |
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with them. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. They are currently seeking a Helpdesk Associate – troubleshooting to join their team in Coimbatore, Tamil Nādu (IN-TN), India (IN).
Job Details
Θ Positions: Helpdesk Associate – troubleshooting
Θ Job Location: Coimbatore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: NTT1GLOBAL374477
Roles and Responsibilities:
- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
- Shift: Rotational shift.
- Qualification: Graduate with minimum 6 months+ experience in a technical support role
- Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc.
- Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill
How to Apply
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