Customer Service Associate Job Openings in Chennai 2026!!!
MR Cooper Group announced job vacancy for the post of Customer Service Associate – Chat. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | MR Cooper Group |
| Required Qualifications | Graduate |
| Skills | Excellent Communication skills |
| Category | Customer Support |
| Work Type | Onsite |
Their purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, they know their roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything they do is in the care and service of their teammates and their customers.
Job Details
Θ Positions: Customer Service Associate – Chat
Θ Job Location: Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 024496
Roles and Responsibilities:
- Engage with customers via chat to address inquiries, concerns, and requests related to mortgage products, services, and account information.
- Provide accurate and detailed information about mortgage options, interest rates, loan terms, and other relevant details to assist customers in making informed decisions.
- Guide customers through our online platforms and self-service tools, assisting with account setup, payments, document submission, and other digital activities.
- Ensure all chat interactions are handled professionally, efficiently, and in compliance with company policies and regulations.
- Maintain detailed records of customer interactions, transactions, and inquiries using the company’s CRM system.
- Participate in ongoing training sessions to enhance product knowledge, communication skills, and customer service techniques.
Required Skills & Qualifications:
- Graduate
- Excellent Communication skills
- MS Office Applications
How to Apply
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Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
