Remote Customer Support Job Openings in India 2026!!!
Insurity announced job vacancy for the post of Customer Support Representative (Technical support).The place of posting will be at Remote (Work from Home).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Insurity |
| Required Qualifications | Graduate |
| Skills | Analytical and critical thinking |
| Category | Technical support |
| Work Type | Remote |
In this role, you’ll provide fast, friendly, and accurate assistance through phone, email, and live chat. You’ll troubleshoot issues, document solutions, manage queues, and escalate when necessary. All while keeping the customer experience and service excellence at the forefront. They’re looking for a clear communicator, quick learner, and detail-oriented problem-solver who thrives in a fast-paced, multitasking environment. You should be flexible and collaborative, able to balance autonomy with teamwork, and bring a proactive, customer-first mindset to everything you do.
Job Details
Θ Positions: Customer Support Representative (Technical support)
Θ Job Location: Remote (Work from Home)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: NA
Roles and Responsibilities:
- Troubleshoot and resolve customer issues via phone, email, and live chat for Insurity products in an efficient, friendly, and well-documented fashion
- Ensure the internal tracking system is up-to-date and proper intake guidelines are adhered to
- Escalate issues to appropriate resources per established procedures and ensure follow up to resolution
- Monitor work queues
- Contribute to a Customer Support knowledge base for training and knowledge transfer purposes.
- Identify opportunities to increase service level and quality
- Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
Required Skills & Qualifications:
- Analytical and critical thinking
- Written and oral English communication
- Time management including work planning, prioritization, and organization
- Ability to handle multiple priorities or tasks
- Self-starter and quick learner
- Detail-oriented
- Active listener
- Ability to collaborate and work autonomously
- Flexible and adaptable
- Recommended 1 year of experience in similar role
- Proficient knowledge and experience with: MS Office (Word, Excel, PowerPoint), Various Internet browsers, Support Ticketing System
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Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
