Associate – Customer Service Job Openings in Chennai & Gurgaon 2026!!!
Guardian announced job vacancy for the post of Associate – Customer Service.The place of posting will be at Chennai & Gurgaon.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Guardian |
| Required Qualifications | Graduate |
| Skills | Excellent verbal and written communication skills with least grammatical errors |
| Category | Customer Service |
| Work Type | Onsite |
| Closing Date | 4th July 2026 |
Every day, Guardian helps their 29 million customers realize their dreams through a range of insurance and financial products and services. Their Purpose, to inspire well-being, guides their dedication to the colleagues, consumers, and communities they serve. They know that people count, and they go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, they put their customers first. Behind every bright future is a GuardianTM.
Job Details
Θ Positions: Associate – Customer Service
Θ Job Location: Chennai & Gurgaon
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: R000109612
Roles and Responsibilities:
- Respond to customer queries and provide timely support through phone, email, or chat.
- Understand customer concerns, identify the issue, and provide the best possible resolution.
- Maintain a friendly, professional, and customer-focused approach in every interaction.
- Record customer conversations accurately and update the required information in the system.
- Use MS Office and internal applications to manage customer requests and documentation.
- Ensure all customer interactions are handled with accuracy while following company policies and quality standards.
- Work closely with team members and other departments whenever additional support is required.
- Meet daily productivity, quality, and customer satisfaction goals.
- Keep customer information confidential and comply with organizational guidelines.
- Stay updated with company processes and continuously improve communication and problem-solving skills.
Required Skills & Qualifications:
- Excellent verbal and written communication skills with least grammatical errors
- Basic computer operating skills required (MS- Office Applications)
- Appropriate Typing speed to be able to efficiently manage documentation during/post interaction
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Disclaimer:
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