Remote Customer Support Executive Job Openings in India 2026!!!
Goodspace announced job vacancy for the post of Customer Support Executive.The place of posting will be at Remote (Work from Home).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Goodspace |
| Required Qualifications | Graduate |
| Skills | Strong problem-solving and interpersonal skills |
| Category | Customer Support |
| Work Type | Remote |
Goodspace is building AI-powered products that help millions of professionals discover better career opportunities and enable companies to hire faster. As a fast-growing startup, you’ll work in a collaborative environment where you’ll have ownership from day one and the opportunity to grow your career quickly.
Job Details
Θ Positions: Customer Support Executive
Θ Job Location: Remote (Work from Home)
Θ Salary: INR 9-12 LPA
Θ Job Type: Full Time
Θ Requisition ID: 30990
Roles and Responsibilities:
- Respond to customer queries via chat, email, and phone in a timely and professional manner.
- Resolve customer issues by understanding their needs and providing effective solutions.
- Guide users through product features and help them get the most out of the platform.
- Escalate complex issues to the appropriate teams while ensuring timely follow-ups.
- Maintain accurate records of customer interactions and resolutions.
- Work closely with Product, Engineering, and Operations teams to improve the customer experience.
- Identify recurring customer issues and share feedback to help improve the product.
Required Skills & Qualifications:
- 0–3 years of experience (freshers are welcome to apply).
- Bachelor’s degree in any discipline.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Ability to stay calm and professional while handling customer concerns.
- Comfortable working in a fast-paced startup environment.
- Basic computer proficiency and willingness to learn new tools.
Preferred Qualifications
- Internship or experience in customer support, customer success, or operations.
- Experience with CRM or customer support tools.
- Familiarity with chat, email, or ticketing platforms.
How to Apply
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