Customer Support Associate Job Openings in Chennai 2026!!!
Firstsource announced job vacancy for the post of Customer Support Associate.The place of posting will be at Chennai.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Firstsource |
| Required Qualifications | Graduate |
| Skills | Good Communication Skills & Listening & Comprehension |
| Category | Support |
| Work Type | Onsite |
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO – their differentiated approach to reimagining traditional outsourcing – to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.
Job Details
Θ Positions: Customer Support Associate
Θ Job Location: Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 8787
Job Overview:
A claims examiner needs to analyse multiple documents / contracts and decide to pay / deny the claim submitted by member or providers with respect to client specifications. The claims examiner should also route the claim to different department or provider / member for any missing information that required for claims adjudication. The claims needs to be completed adhering to required TAT and quality SLA.
Key Responsibility:
- Production, Quality
- Shift and Schedule adherence
- Process Knowledge
Key Skills:
- Good Communication Skills
- Listening & Comprehension
Reporting Structure:
- Sr Executive – Team Leader – Manger Operations.
Qualification & Experience:
- Graduation: Arts & Science/Diploma (Any discipline – 3 years) without arrears. (BE/B.Tech & Masters are not eligible)
- Good Comprehension skills.
- Typing speed of 24 WPM 90% Accuracy
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