Deutsche Bank announced job vacancy for the post of Business Control Analyst, NCT. The place of posting will be at Pune. Candidates who have completed University graduate with a Bachelor’s Degree with Good command of business English for accurate documentation, exception reporting, and stakeholder communication are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Deutsche Bank |
| Required Qualifications | Graduate |
| Skills | Good communication skills |
| Category | Support |
| Work Type | Onsite |
The person will be responsible for day-to-day review of voice logs between Client Relationship Managers (RC) and clients where trade details are discussed and agreed. He/she needs to ensure that all key trade-related details are clearly discussed, accurately captured, and documented in the applicable product-specific template. The role requires strong attention to detail, adherence to defined review standards, timely completion of assigned production duties, and appropriate escalation of exceptions, missing information, or first-level queries within the pre-specified timelines. The candidate should also act as a backup for peers when required and share best practices with the team to support consistent quality delivery.
Job Details
Θ Positions: Business Control Analyst, NCT
Θ Job Location: Pune
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: R0451047
Roles and Responsibilities:
- Review voice logs between RCs and clients to validate that trade details have been discussed and agreed as per the required standards.
- Listen to and understand client and RMs discussions and accurately document the agreed details or the prescribed business template, as applicable.
- Complete the relevant product-specific voice log review template with accurate details, observations, and outcome of the review.
- Identify and highlight missing, incomplete, inconsistent, or unclear trade details and escalate exceptions to the relevant stakeholders within agreed timelines.
- Ensure accurate and timely completion of daily production activities in line with defined SLAs, cut-off times, and quality expectations.
- Perform quality checks on completed reviews to support consistency, audit readiness, and control effectiveness.
- Assist in preparing and reviewing daily control / production reports, including tracking of open items, exceptions, and follow-ups.
- Support follow-up with RC / business teams for clarification or resolution of deficiencies noted during voice log review.
- Maintain proper documentation and evidence of review outcomes to support internal control, audit, and management reporting requirements.
- Coordinate with team members and stakeholders on complex cases, escalations, reporting requirements, and process improvements.
- Act as backup for peers during absence and support knowledge sharing, cross-training, and continuous improvement within the team.
- Perform other administration, reporting, and control-related tasks as assigned.
Required Skills & Qualifications:
- Minimum educational qualification: University graduate with a Bachelor’s Degree.
- Good command of business English for accurate documentation, exception reporting, and stakeholder communication.
- Understanding of trade lifecycle, banking / wealth management products, or control review processes will be an added advantage.
- Strong listening, comprehension, documentation, and analytical skills with high attention to detail.
- Ability to identify gaps, inconsistencies, missing information, and potential control issues from recorded conversations.
- Candidates are required to be proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.
- Highly motivated, quality-focused, and able to work independently as well as collaboratively within a team environment.
- Ability to multi-task and work under pressure to meet production timelines, cut-off times, and quality standards.
- Good communication skills and ability to manage routine queries / first-level escalations professionally.
How we’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
How to Apply
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