Capgemini announced job vacancy for the post of NOC Engineer. The place of posting will be at Gurgaon. Candidates who have completed Bachelor’s Degree with professional experience of Troubleshoot network and service issues across routing, switching, access, and application layers are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Capgemini |
| Required Qualifications | Graduate |
| Skills | Excellent Communication skills |
| Category | Manufacturing & Operations Engineering |
| Work Type | Onsite |
Capgemini helps businesses imagine their future and make it real with AI, technology and people. As a leading advisor and transformation partner to companies around the world, they have leveraged technology to enable business transformation for almost 60 years. They address the entire breadth of business needs, from strategy and design to managing operations and engineering, drawing on deep industry knowledge and technical expertise in cloud, data, artificial intelligence, connectivity, software, digital engineering, and platforms.
Candidates with additional experience or qualifications may receive a higher offer, determined by objective, gender-neutral criteria and consistent with their pay principles. If a collective labor agreement applies, they will explain the relevant pay terms at the interview stage. Note: They never ask for your current or previous salary during their hiring process.
Job Details
Θ Positions: NOC Engineer
Θ Job Location: Gurgaon
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 569073-en_GB
Job Description:
- Monitor network, service, and application platforms using enterprise monitoring tools.
- Detect, acknowledge, and correlate alarms/events while performing initial triage and impact assessment.
- Create, manage, and maintain incident tickets with accurate severity, timelines, and documentation.
- Troubleshoot network and service issues across routing, switching, access, and application layers.
- Coordinate and manage P1/P2 incidents, including bridge calls and stakeholder communication.
- Escalate incidents to internal teams, vendors, and leadership to ensure timely resolution.
- Collaborate effectively with cross-functional teams to minimize service impact and restore services.
- Ensure compliance with operational processes, SLAs, and incident management best practices.
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