Banking Operations Analyst Job Openings in Bangalore 2026!!!
ANZ announced job vacancy for the post of Banking Operations Analyst.The place of posting will be at Bangalore.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | ANZ |
| Required Qualifications | Graduate |
| Skills | Strong attention to detail & Proficiency in MS Office |
| Category | Operations |
| Work Type | Onsite |
The Banking Operations Analyst perform Transaction Services functions in line with ANZ, legal and regulatory requirements. The Complaints Indexing Executive is responsible for accurately categorizing and indexing customer complaints received through various channels. This role ensures that complaints are properly logged, tagged, and routed to the appropriate teams for resolution, enabling efficient tracking, analysis, and reporting.
Banking is changing and they’re changing with it, giving their people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build theirs.
Job Details
Θ Positions: Banking Operations Analyst
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 118059
Roles and Responsibilities:
- Review and assess incoming customer complaints to ensure they are complete and clearly articulated
- Categorize complaints accurately using predefined frameworks (e.g., product, service, billing, delivery)
- Assign relevant tags and metadata to enable efficient tracking, retrieval, and reporting
- Ensure timely and precise entry of complaint details into the Complaint Management Operating System (CMOS)
- Work collaboratively with customer service, legal, and compliance teams to facilitate appropriate routing and escalation
- Uphold data integrity and maintain strict confidentiality when handling sensitive customer information
- Identify patterns and recurring issues, highlighting them for further analysis and improvement
- Support the creation of periodic reports on complaint volumes, categories, and resolution timelines
Required Skills & Qualifications:
- A bachelor’s degree in business administration, Communications, or a related field (preferred)
- Prior experience in data entry, customer service, or handling customer complaints
- Strong attention to detail along with excellent organizational skills
- Proficiency in MS Office, with familiarity in CRM or complaint management systems
- Excellent written and verbal communication abilities
- The ability to work independently and manage time effectively
How to Apply
Apply Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
