Abacus is hiring for the position of NOC Analyst in Chennai. This is an onsite, full-time role within the Network Operations Center, focused on proactively monitoring infrastructure, analyzing alerts and trends, performing routine health checks, and identifying potential issues before they affect business operations. Candidates should have a Bachelor’s degree in Computer Science, Information Technology, Network Engineering or a related field, along with 1–3 years of experience in a NOC, Infrastructure Operations, Managed Services or IT Operations environment.
Company Overview
| Name of the Company | Abacus |
| Required Qualifications | Graduate |
| Skills | Strong understanding of networking fundamentals |
| Category | Network Operations Center |
| Work Type | Onsite |
The NOC Analyst will monitor network and infrastructure environments, perform health checks and troubleshoot issues involving networks, servers, desktops, laptops and other infrastructure. The role also involves analyzing recurring incidents and performance trends, supporting major outage management, monitoring service availability, preparing operational reports and collaborating with Infrastructure, Network, Cloud, Security and Service Desk teams.
Job Details
Θ Positions: NOC Analyst
Θ Job Location: Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 8001057003
Roles and Responsibilities:
- Perform basic troubleshooting of networks, servers, desktops, laptops and infrastructure health using monitoring tools.
- Resolve backup issues and perform restore testing.
- Identify potential issues, performance degradation and capacity risks before they impact services.
- Analyze alerts, trends and recurring incidents to recommend preventive actions.
- Escalate critical incidents and support major outage management activities.
- Monitor service availability and ensure adherence to operational SLAs.
- Generate health, performance and capacity reports for stakeholders.
- Collaborate with Infrastructure, Network, Cloud, Security and Service Desk teams.
- Maintain accurate documentation, operational procedures and incident records.
- Support continuous improvement initiatives to enhance system reliability and performance.
- Install software, patches and updates on desktops, laptops and servers.
- Work with senior resources to diagnose, troubleshoot and repair computer systems and software.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Network Engineering or a related field.
- 1–3 years of experience in a NOC, Infrastructure Operations, Managed Services or IT Operations environment.
- Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, routing and switching.
- Experience monitoring Windows and Linux server environments.
- Hands-on experience with monitoring tools such as SolarWinds, PRTG or LogicMonitor.
- Familiarity with virtualization technologies such as VMware and Hyper-V.
- Understanding of cloud platforms including Microsoft Azure and AWS.
- Experience with ITSM tools such as ServiceNow, ConnectWise or Jira.
- Willingness to work in a 24/7 environment.
How to Apply
Candidates interested in the Abacus NOC Analyst position can use the application link provided in the original job posting. For regular updates, candidates can also join the provided WhatsApp and Telegram channels.
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Frequently Asked Questions
1. What is the job role at Abacus?
The position is NOC Analyst, focused on monitoring, troubleshooting and maintaining network and infrastructure environments.
2. Where is the Abacus NOC Analyst job located?
The position is based in Chennai and is an onsite role.
3. What experience is required for the NOC Analyst position?
Candidates should have 1–3 years of experience in a NOC, Infrastructure Operations, Managed Services or IT Operations environment.
4. What qualification is required?
A Bachelor’s degree in Computer Science, Information Technology, Network Engineering or a related field is required.
5. Which monitoring tools are mentioned in the job description?
The source mentions SolarWinds, PRTG and LogicMonitor.
6. Does the role require 24/7 availability?
The source states that candidates should have a willingness to work in a 24/7 environment.
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