Barclays is hiring for the position of Fraud & Dispute Analyst in Pune. The role is focused on monitoring customer accounts and financial transactions for suspicious or fraudulent activity, investigating potential fraud, supporting customer queries, and contributing to fraud prevention and detection activities.
Candidates with a Graduate qualification and relevant experience are eligible to apply. The position is a full-time, onsite role within banking operations.
Company Overview
| Name of the Company | Barclays |
| Required Qualifications | Graduate |
| Skills | Strong analytical skills |
| Category | Banking Operations |
| Work Type | Onsite |
Barclays is hiring a Fraud & Dispute Analyst to support fraud prevention, detection, customer service, risk management and operational activities within its banking operations function.
Job Details
Θ Positions: Fraud & Dispute Analyst
Θ Job Location: Pune
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: JR-0000133202
Fraud & Dispute Analyst – Job Overview
The role involves monitoring customer accounts for suspicious or fraudulent activities and taking appropriate action when required. The analyst will also support customer queries, case resolution, fraud investigations, regulatory requirements and internal fraud prevention policies.
The position requires strong analytical skills, attention to detail, effective communication and the ability to identify patterns, trends and anomalies that may indicate fraudulent activity.
Roles and Responsibilities
- Monitor customer accounts for suspicious or fraudulent activities and take appropriate action when required.
- Support customer queries involving credit card inquiries, account management and case resolution related to suspected fraud.
- Collaborate with internal stakeholders across functions and with law enforcement agencies in potential fraud cases.
- Support the development and implementation of fraud prevention strategies and procedures.
- Use fraud detection tools and technologies as part of fraud prevention activities.
- Support business operations teams across risk management, compliance and customer care when required.
- Identify trends and developments relating to regulatory requirements and internal policies for fraud prevention and detection.
- Manage and develop KPIs to measure the effectiveness of customer care fraud prevention operations.
- Use data and technology to identify areas requiring improvement.
- Monitor financial transactions for potential fraudulent and suspicious activities.
- Conduct investigations and report fraud incidents.
- Perform prescribed activities in a timely manner and to a high standard.
- Execute work requirements according to established processes and procedures.
- Identify and escalate policy breaches when required.
- Take responsibility for customer service and operational execution tasks.
Required Skills & Qualifications
- Graduate qualification.
- Strong analytical skills to identify patterns, trends and anomalies in data that may indicate fraudulent activity.
- Strong attention to detail when reviewing financial records and transactions.
- Effective communication skills for collaboration with team members, management and external stakeholders.
- Critical and creative thinking to solve complex problems and identify fraud prevention and detection solutions.
- Ability to meet stakeholder and customer needs through operational excellence and customer service.
Work Location
This is an onsite position in Pune.
How to Apply
Interested candidates can apply for the Barclays Fraud & Dispute Analyst position using the application link provided for Requisition ID JR-0000133202. For regular updates, candidates can also join the Latest MNC Jobs WhatsApp and Telegram channels mentioned in the source.
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