Remote Associate Cloud Support Engineer Job Openings in India 2026!!!
Akamai announced job vacancy for the post of Associate Cloud Support Engineer.The place of posting will be at Remote (Work from Home).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Akamai |
| Required Qualifications | Graduate |
| Skills | TCP/IP, UDP, QUIC, DNS, HTTP, BGP |
| Category | Support |
| Work Type | Remote |
You will deliver technical assistance for Akamai’s Web, Media performance delivery, Security, and Edge Compute services to valued customers. Responsibilities include resolving technical issues, ensuring optimal product use, and fostering customer relationships. Support is offered remotely through a ticketing system, email, and online calls, ensuring efficient communication and accurate documentation of all interactions.
Job Details
Θ Positions: Associate Cloud Support Engineer
Θ Job Location: Remote (Work from Home)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 3715
Roles and Responsibilities:
- Working as a trusted partner to troubleshoot and mitigate complex technical issues for accounts in the global regions.
- Leading technical investigations across Akamai’s Connected Cloud Platform worldwide.
- Owning the customer problems until resolutions and collaborating with internal teams across time zones.
- Using and maintaining the Akamai Knowledge Database while utilizing a continuous improvement approach.
- Providing feedback into improving our internal tools, procedures and working towards becoming an SME.
Required Skills & Qualifications:
- Have 6 months to 1.5 years of experience and a bachelor’s degree in computer science engineering or relevant fields.
- Have a passion for delivering excellent service, in a customer facing role providing business to business support.
- Have knowledge of, and a demonstratable understanding of standard internet protocols such as TCP/IP, UDP, QUIC, DNS, HTTP, BGP
- Have experience with Linux specifically in Bash/Shell command line environment covering application logs.
- Have demonstrable experience in programming languages (such as Python, Java, also with web technologies such as HTML and Javascript)
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The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
