Remote Associate Cloud Solution Specialist Job Openings in India 2026!!!
Hyland announced job vacancy for the post of Associate Cloud Solution Specialist.The place of posting will be at Remote (Work from Home).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Hyland |
| Required Qualifications | High School Diploma / Graduate |
| Skills | Organizational, multi-tasking, and time management skills |
| Category | Cloud Operations |
| Work Type | Remote |
The Associate Cloud Solution Specialist is responsible for the deployment, migration, and upgrading of Hyland solutions in cloud environments. This position works across all or specific steps of the deployment process based on customer needs — including information gathering, discovery, planning, cloud infrastructure build, application configuration, testing, go-live support, and progress documentation.
This is an excellent opportunity for a technically curious, customer-focused professional to grow their cloud deployment expertise while making a meaningful impact on customer success.
Job Details
Θ Positions: Associate Cloud Solution Specialist
Θ Job Location: Remote (Work from Home)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 2026-14318
Roles and Responsibilities:
- Deploy basic solutions in cloud environments based on customer requirements, including new installations, upgrades, and migrations.
- Interact with customers to gather information and understand their needs; configure solutions accordingly while providing proactive suggestions to improve customer satisfaction.
- Build and configure basic infrastructure in cloud environments, installing domain-specific modules and configurations based on documented requirements.
- Collaborate with cloud teams on configuration and environment setup; assist customers with application configuration, testing, and go-live support.
- Identify, troubleshoot, and resolve issues arising from product upgrades, installations, and configurations prior to go-live, utilizing company systems, utilities, and support processes.
- Document the progress on customer cases at every step of the deployment; maintain detailed documentation reflecting all activities related to solution deployment.
Required Skills & Qualifications:
- High School Diploma with experience in a customer service environment.
- Basic technical skills with Windows OS, IIS applications, SQL DB, networking, and PC hardware; proficient with Microsoft Windows and Office.
- Strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact.
- Organizational, multi-tasking, and time management skills with the ability to thrive in a fast-paced, deadline-driven environment.
- Data gathering, interviewing, and analytical/problem-solving skills with demonstrated ability to use sound judgment and appropriately escalate issues for guidance.
What they’d like to see
- Collaboration and interpersonal skills applied successfully within a team, with the ability to maintain solid rapport with team members and professionalism with those outside the department.
- Critical thinking and problem-solving skills with the ability to understand technical intricacies of supported software and apply that understanding to solution deployment and issue resolution.
- Self-motivated with the ability to complete projects in a timely manner and consistently follow through on customer requests and resolutions.
- Ability to speak and write with ease, clarity, and impact using a communication style appropriate to the subject and audience.
- Strong customer advocacy mindset with a commitment to maintaining ownership of requests and driving customer satisfaction throughout the deployment process.
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