Service Reliability Engineer Job Openings in Gurgaon 2026!!!
BT Group announced job vacancy for the post of Service Reliability Engineer.The place of posting will be at Gurgaon.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | BT Group |
| Required Qualifications | Graduate |
| Skills | WAN transport technologies, LAN technologies, etc.., |
| Category | Business Services & Operations |
| Work Type | Onsite |
| Closing Date | 18th August 2026 |
Primary job would be Network monitoring, remote administration and any other applicable operational support parameters for all managed Network devices. Primarily Network Support i.e. first level of support where it can be through the telephone, mails etc where they need to directly interact with the client includes basic level troubleshooting of network related issues. Coordination with other support teams for issue resolution (if required). Excellent communication and coordination of events during handling new incidents for any critical network outages. Proper documentation of incidents, PEWs as per standard process. Proper handling the new incidents (starting from creating the incident to closure of the incident) reported from monitoring tool, users/clients & other teams. Experience in interacting with TAC centers for both equipment vendors and WAN service provider.
Job Details
Θ Positions: Service Reliability Engineer
Θ Job Location: Gurgaon
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 60196
Roles and Responsibilities:
- OSI & TCP/IP Network protocol architecture, Layering benefits and concept, functions of different layers, switching and routing, VLAN’s, VTP, STP.
- Cisco Router & Switch experience with emphasis on IOS / CatOS , Nexus (basic level)
- Routing protocols (Static routing, OSPF, EIGRP, BGP etc).
- WAN transport technologies (Frame Relay, ATM, Private/Leased Line, MPLS, ISDN, PPP, HDLC)
- LAN technologies (Ethernet, Fast Ethernet, Gigabit Ethernet, Wi-Fi)
- Wireless LAN technologies, Cisco unified wireless LAN solution etc.
- WAN Acceleration & compression services
- Experience on maintenance of Cisco multilayer switches, Cisco routers.
- Prior experience in Incident Management with exposure on the required tools like Expedio, NGSD etc.
Required Skills & Qualifications:
- 1 – 4 years of experience providing network operations support in a mid to intermediate/medium sized organization.
- Must have experience in Event Management and Incident management
- OSI & TCP/IP Network protocol architecture, Layering benefits and concept, functions of different layers, switching and routing, VLAN’s, VTP, STP.
- Cisco Router & Switch experience with emphasis on IOS / CatOS , Nexus (basic level)
- Routing protocols (Static routing, OSPF, EIGRP, BGP etc).
- WAN transport technologies (Frame Relay, ATM, Private/Leased Line, MPLS, ISDN, PPP, HDLC)
- LAN technologies (Ethernet, Fast Ethernet, Gigabit Ethernet, Wi-Fi)
- Wireless LAN technologies, Cisco unified wireless LAN solution etc.
- WAN Acceleration & compression services
- Experience on maintenance of Cisco multilayer switches, Cisco routers.
- Prior experience in Incident Management with exposure on the required tools like Expedio, NGSD etc.
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