Associate L1 Job Openings in PAN India 2025!!!
Wipro announced job vacancy for the post of Associate L1.The place of posting will be at PAN India.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Wipro |
| Required Qualifications | Graduate |
| Skills | Communication & MS Office Applications |
| Category | Support |
| Work Type | Onsite |
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging their holistic portfolio of capabilities in consulting, design, engineering, and operations, they help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, they deliver on the promise of helping their customers, colleagues, and communities thrive in an ever-changing world.
Θ Positions: Associate L1
Θ Job Location: PAN India
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID: 69837
Roles and Responsibilities:
- Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly
- Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Maintain broad knowledge of client products and/or services
- Offer additional products and/or services as needed
- Prepare complete and accurate work including appropriately notating accounts as required
- Track, document and retrieve information in call tracking database
- Ensure service delivered to our customer meets contractual Key Performance Indicators (KPIs)
- Participate in activities designed to improve customer satisfaction and business performance
Required Skills & Qualifications:
- Graduate
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