Associate Fraud & Claims Operations Representative Job Openings in Chennai 2025!!!
Wells Fargo announced job vacancy for the post of Associate Fraud & Claims Operations Representative.The place of posting will be at Chennai.Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Wells Fargo |
| Required Qualifications | Graduate |
| Work Type | Onsite |
| Job Posted On | 06.May.2025 |
| Closing Date | 11.May.2025 |
Wells Fargo & Company is a leading financial services company that has approximately $1.9 trillion in assets. They provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities they serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Θ Positions: Associate Fraud & Claims Operations Representative
Θ Job Location: Chennai
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID: R-455775
Roles and Responsibilities:
- Support and capture all pertinent information from customers about their claims
- Conduct research and provide updates on status of new and existing claims
- Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim
- Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment
- Receive direction from team lead and escalate questions and issues to more experienced roles
- Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers
Required Skills & Qualifications:
- 6+ months of Call Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
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