Remote Customer Onboarding Assistant – TrueLark Job Openings 2025!!!
Weave announced job vacancy for the post of Customer Onboarding Assistant – TrueLark.The place of posting will be at Remote (WFH).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Weave |
| Required Qualifications | Graduate |
| Skills | Onboarding, customer support, or implementation roles |
| Category | Operations |
| Work Type | Remote |
They’re looking for a proactive, detail-oriented Onboarding Assistant to join their TrueLark team under the Weave umbrella. In this role, you’ll support the implementation of TrueLark for brick-and-mortar, appointment-based businesses by managing onboarding workflows, coordinating internal tasks, and ensuring accounts are properly configured and ready for launch. You’ll collaborate closely with customer-facing Onboarding Specialists and Engineering to ensure internal processes operate efficiently and reliably.
Θ Positions: Customer Onboarding Assistant – TrueLark
Θ Job Location: Remote (WFH)
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID:
Roles and Responsibilities:
- Configure new and existing TrueLark accounts based on business type and client-specific needs.
- Generate login credentials and provide clear instructions for API access based on the client’s booking platform.
- Input and manage API credentials to enable account integrations.
- Tailor account settings to meet individual business location requirements.
- Conduct user acceptance testing and perform final functionality checks before transitioning accounts to the customer-facing team.
- Coordinate with internal teams to ensure timely transitions and a seamless go-live process.
Required Skills & Qualifications:
- Strong attention to detail, organization, and time management.
- Excellent communication skills via Slack, email, and virtual meetings.
- Ability to manage onboarding workflows and timelines across multiple client accounts.
- Comfort working with technical systems, documentation, and business management software platforms.
- Must be available to work during California Pacific Time.
- Collaborate with cross-border teams (India) for back-end configuration.
What Will Make Us Love You
- Experience in onboarding, customer support, or implementation roles.
- Background in project coordination or project management, ideally in SaaS or tech.
- Familiarity with tools like CRMs, project management software, or ticketing systems.
- Strong ability to anticipate and proactively solve issues before they impact the customer.
- Ability to remain calm and positive in fast-paced or high-demand situations, with a strong ownership mentality.
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