Associate Technical Support Consultant Job Openings in Pune 2026!!!
Veradigm announced job vacancy for the post of Associate Technical Support Consultant. The place of posting will be at Pune (Hybrid). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Veradigm |
| Required Qualifications | Graduate |
| Skills | Excellent problem-solving skills and ability to troubleshoot |
| Category | Technical Support |
| Work Type | Hybrid |
Welcome to Veradigm, where their Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, their primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, they can transform healthcare and enable smarter care for millions of people.
Job Details
Θ Positions: Associate Technical Support Consultant
Θ Job Location: Pune (Hybrid)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: JR10295
Roles and Responsibilities:
- Ability to interact professionally with internal stakeholders and all levels of support staff and Engineers.
- Monitor automations using Automation Anywhere Control room and UiPath Orchestrator and respond to errors, exceptions, and performance issues.
- Restart or re-trigger bots as needed and escalate critical issues to the development team.
- Update configuration files to support BOT scaling.
- Assist with bot scheduling in the Control Room and validate post-deployment execution.
- Assist with new client onboarding process.
- Raising support tickets in Jira & ServiceNow
- Proactively reviewing the emails and actively responding to address issues/de-escalate.
Required Skills & Qualifications:
- Successful completion of a bachelor’s degree or relevant Technical / Business Experience
- Experience: 1-3 years of experience
- Familiarity with the US healthcare industry and terminology.
- Automation platforms experience for RPA Operations Support in (UiPath/ Automation Anywhere, etc.,) is preferred.
- Excellent verbal & written communications skills
- Excellent problem-solving skills and ability to troubleshoot.
- Basic understanding of Windows Servers
- Exposure on interaction with international clients (US preferred)
- Hands on experience on application/ product support
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