Sales Onboarding Specialist Job Openings in Hyderabad 2025!!!
Tide announced job vacancy for the post of Sales Onboarding Specialist.The place of posting will be at Hyderabad.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Tide |
| Required Qualifications | Graduate |
| Skills | MS Office Applications, Communications, etc.., |
| Category | Operations |
| Work Type | Onsite |
They are seeking a dedicated and detail-oriented analyst to join their growing and evolving Perpetual KYX team that sits within their First Line of Defence. In this role, you would be assisting in their battle against financial crime – to prevent money laundering, terrorist financing and other illicit financial activities. This would be achieved through the continual review of the criminal offenses of members and accurate risk management.
The Member Screening Analyst plays a crucial role in ensuring the organization’s adherence to compliance regulations and mitigating risks by conducting thorough screenings of new and existing members. This position involves the assessment of individuals and entities against various watchlists, sanctions lists, and databases to identify potential risks such as fraud, money laundering, and other illegal activities.
Θ Positions: Sales Onboarding Specialist
Θ Job Location: Hyderabad
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID: 6529454003
Roles and Responsibilities:
- You will be receiving inbound and outbound calls from prospects who have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to guide them over the phone to complete their signup and at the same time offer complementary tools and services
- You will walk these potential members through our signup process, answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members!
- You’ll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically minded
- You’ll be agile and at times support the team on specific projects, where you need to speak to members who have recorded an interest in a Tide product and you have to secure the sale
- You’ll get to know these prospective members, and how they plan to operate their business so you are able to suggest relevant Tide Products for them to utilize (for instance, our membership subscriptions and time saving products)
- You’ll spend time coaching them through the setup process, and will support wherever needed; giving them a 5 star service as you welcome them to Tide.
Required Skills & Qualifications:
- You have excellent written and spoken English language skills
- You have previous customer service or telesales experience
- You’re focused on revenue and can up-sell to our prospective members
- You’re target driven
- You are comfortable with constant change and switching of priorities
- You love to troubleshoot and have a member first mentality
- You’re able to articulate the onboarding requirements depending on the nature of the business efficiently and within a limited time frame
- You’re a team player and can complete ad-hoc tasks to help the KYC Analyst Team on occasions
- You will be incredibly self-motivated and conscientious, wanting to make a real difference to the business
- You have the ability to be able to listen, learn and adapt to feedback
- You may also have some knowledge of compliance, KYC, AML, and associated regulations
- You may also have previous experience working with a Fintech or digital bank
- You may also have experience of using Zendesk or similar and Predictive (or power) dialer
Benefits:
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
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