Associate – Fraud & Collections Job Openings in Bangalore 2025!!!
Tesco announced job vacancy for the post of Associate – Fraud & Collections.The place of posting will be at Bangalore (Hybrid).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Tesco |
| Required Qualifications | Graduate |
| Closing Date | 23.June.2025 |
| Category | Operations |
| Work Type | Hybrid |
At Tesco, they are committed to providing the best for you. As a result, their colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving their customers, communities and planet a little better every day. Their Tesco Rewards framework consists of pillars – Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles – simple, fair, competitive, and sustainable.
Θ Positions: Associate – Fraud & Collections
Θ Job Location: Bangalore (Hybrid)
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID: 128604
Roles and Responsibilities:
- Providing exceptional customer service to our customers with the help of various tools and methods.
- Stay updated on new and emerging fraud trends to mitigate risks to the business. Utilize various tools and methods to identify and prevent fraudulent orders.
- Work within the company’s credit policy, recommending changes to support growth and process improvement while limiting revenue risk. Negotiate and communicate credit decisions, recommend payment terms, and set credit limits for new and existing customers.
- Handle primary debt collection activities, ensuring timely and effective recovery of outstanding payments.
- Help mitigate fraud risk to the company, using different channels.
- Be aware of the tools used for the purposes of identifying fraudulent orders to mitigate the risk to the business of fraud
- Making outbound and receiving inbound collection calls with customers who are in arrears.
- Work within the Company’s credit policy, recommending changes as necessary to support growth & process improvement while limiting revenue risk.
- Negotiate and communicate credit decisions, recommend payment terms & credit limits to new and existing customers
- Review processes and procedures to reduce fraud and revenue loss
Required Skills & Qualifications:
- Preferred experience in customer service and fraud mitigation, source information our colleagues need to serve customers preferably in the online mobile industry. brilliantly
- Understanding of fraud prevention tools and techniques.
- Strong organisational and multi-tasking skills; with abilities
- Proven track record of responding positively to varied and to work well under pressure. changing workloads to ensure timelines are met, whilst always
- Excellent communication and negotiation skills. remaining focused on service.
- Analytical and problem-solving abilities.
- Knowledge of Billling and Collections procedures.
- Ability to work independently and as part of a team.
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