Remote Associate – Research Job Openings 2026!!!
Sutherland announced job vacancy for the post of Associate – Research.The place of posting will be at Remote (Work from Home) – Hiring office Chennai.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Sutherland |
| Required Qualifications | Graduate |
| Skills | Excellent command of the English language and strong communication skills |
| Category | Operations |
| Work Type | Remote |
Sutherland is looking for an enthusiastic Content Writer who is a self-learner to enrich client operations information with easy-to-follow articles, decision trees or other content. As a Content Writer, you will be responsible for producing high-quality, engaging, and informative content across various digital platforms. Your primary focus will be to create compelling product support content that drives customer engagement and reduces product returns.
Job Details
Θ Positions: Associate – Research
Θ Job Location: Remote (Work from Home) – Hiring office Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: REF38872H
Roles and Responsibilities:
- Conduct thorough research on industry-related topics using digital tools, such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.
- Collaborate with the client to develop content strategies that align with our business objectives and target audience.
- Leverage existing SOPs and troubleshooting documents to author customer facing articles and decision trees.
- Read through exhaustive verbose existing content to restructure information and create simple step-based and easy to follow content.
- Able to comprehend and write content and align to client tone of voice.
- Author and format content in DITA using Oxygen XML editor or other DITA XML based tools.
- Proofread and edit content to ensure grammatical accuracy, coherence, and adherence to style guide and client guidelines.
- Create new templates, if required, to author different article types.
- Streamline processes and build flowcharts where applicable.
- Meet deadlines and manage multiple projects simultaneously.
Required Skills & Qualifications:
- Exceptional writing, editing, and proofreading skills with a keen eye for detail.
- Experience doing research using multiple sources is an added advantage.
- Excellent command of the English language and strong communication skills.
- Ability to meet deadlines.
- Graduate in English literature or related field is an added advantage.
- Experience with text-based AI, LLM models is an added advantage.
How to Apply
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