Remote Customer Support & Onboarding – Trainee Job Openings in India 2026!!!
SuperProcure announced job vacancy for the post of Customer Support & Onboarding – Trainee. The place of posting will be at Remote (Work from Home). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | SuperProcure |
| Required Qualifications | Graduate |
| Skills | Excellent verbal and written communication skills |
| Category | Customer Support & Onboarding |
| Work Type | Remote |
They are seeking a proactive and detail-oriented individual to join their team as an Customer Support & Onboarding – Trainee. This role involves working closely with vendors and customers to ensure a smooth onboarding experience, drive adoption of their product, and provide ongoing operational and technical support. The ideal candidate will have excellent communication skills, a knack for problem-solving, and a willingness to work in a dynamic, customer-facing environment.
Job Details
Θ Positions: Customer Support & Onboarding – Trainee
Θ Job Location: Remote (Work from Home)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: NA
Roles and Responsibilities:
- Customer Onboarding & Support:
- Guide vendors and customers through product onboarding via phone calls and email.
- Drive product adoption by proactively following up with users and resolving any onboarding-related concerns.
- Respond promptly and professionally to user queries over phone or email.
- Monitor user activity and ensure system engagement and account health.
- Operations & Issue Resolution:
- Support daily operational tasks and ensure product issues are resolved within defined SLAs.
- Collaborate with internal teams (Tech, Product, Ops) to resolve escalated issues end-to-end.
- Keep detailed records of user interactions and issues in internal systems.
Required Skills & Qualifications:
- Bachelor’s degree (any discipline).
- 6–24 months of experience in customer support, operations, or training roles.
- Excellent verbal and written communication skills in English and Hindi (knowledge of additional regional languages is a plus).
- Confident phone presence with the ability to communicate clearly and persuasively.
- Basic proficiency in MS Excel and PowerPoint; familiarity with Google Workspace (Docs, Sheets, Gmail).
- Ability to multitask, prioritize responsibilities, and maintain attention to detail.
- Comfort in interacting with new people across various backgrounds and roles
Preferred Skills (Nice to Have):
- Experience with customer onboarding tools or CRM systems.
- Basic understanding of procurement or vendor management processes.
How to Apply
Apply Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
