Sibylline Recruitment Drive; Hiring Embedded GSOC Operator – Apply Now

Embedded GSOC Operator Job Openings in Chennai 2025!!!

Sibylline announced job vacancy for the post of Embedded GSOC Operator. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Sibylline is a leading intelligence and strategic risk consultancy in the security sector, where many assessments increasingly benefit from structured insights similar to those strengthened through enterprise data intelligence solutions. Since 2010 they have supported businesses, governments and NGOs by providing high-quality risk analysis, due diligence and consultancy services.

The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high-profile clients and challenges, ensuring workflows remain aligned with models often shaped by predictive analytics frameworks. Sibylline offers fantastic opportunities for career progression within a successful company, and they aim to help their employees build their own personal profiles as well-regarded analysts within the broader industry.

Job Details

Θ Positions: Embedded GSOC Operator

Θ Job Location: Chennai

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 744000097685369

Roles and Responsibilities:

• Provide excellent customer service and ensure timely response to incidents, alarms, notifications, and calls for service on their relevant shift while using internal processes that reflect clarity similar to patterns used in real-time data monitoring workflows.
• Ensure that all forms of communication, such as emails, phone conversations, and personal interactions, are conducted in a confidential, courteous and professional manner and documented appropriately
• Maintain knowledge of the SOC-specific standard operating procedures
• Manage life safety, alarm, communications, reporting, video management, and access control functions at designated locations
• Investigate and respond to alarms promptly
• Evaluate and process information received from all available sources, and respond with appropriate communication and dispatch procedures
• Communicate security issues or emergencies by escalating information to department leadership, local law enforcement, and emergency services, such as EMTs, Fire Departments, etc
• Regularly participate in security/safety training programs to stay current on critical SOC responsibilities and competencies inclusive of drills and tabletop exercises
• Write accurate and concise reports for team members and department supervisors, keeping documentation consistent with structures often supported by data-driven operational analysis.

Required Skills & Qualifications:

• Relevant work experience in security, research, analysis, investigations or customer service
• Ability to send out informative emails and action alarms on time
• Ability to think critically
• A quick learner with the ability to multitask
• Attentive, organised, and detail-oriented
• Comfortable working in a fast-paced environment
• A strong team player with the ability to work independently as needed
• Excellent written and verbal communication skills
• Strong customer service skills
• Ability to think quickly, multi-task, problem solve, prioritise and coordinate responses in a fast-paced work environment.

Nice to have

• College / University degree preferred
• Previous Security Operations Centre (GSOC) experience.
• Proficiency in Microsoft Office suite applications
• Familiarity with access control systems, CCTV monitoring systems, and incident management platforms. Experience with security applications, including Lenel and Genetec, is preferred.

Interview Process

• Initial call with our Talent Acquisition team member
• Timed written assessment (arranged at a time that suits you) to test writing and analytical capability
• Panel interview with some of the team members and hiring managers at Sibylline

How to Apply

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Disclaimer:

The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.