Trainee – Ops Executive Job Openings in Chennai 2025!!!
Secure Network Solutions announced job vacancy for the post of Trainee – Ops Executive.The place of posting will be at Chennai.Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Secure Network Solutions India Pvt Ltd |
| Required Qualifications | Graduate |
| Skills | Spreadsheet/ERP for data analysis, reporting, and record management |
| Category | Operations |
| Job Posted On | 19.04.2025 |
They are looking for a detail-oriented and proactive individual to manage product mapping for all customers, analyze customer renewals, and provide timely updates to the sales team. The role requires strong analytical skills, excellent communication abilities, and proficiency in managing data through Excel and email communication.
Θ Positions: Trainee- Ops Executive
Θ Job Location: Chennai
Θ Salary: INR 2.61 LPA to 3.5 LPA
Θ Job Type: Full Time
Θ Requisition ID: 75805000007960153
Required Skills & Qualifications:
- Proficiency in Spreadsheet/ERP for data analysis, reporting, and record management.
- Strong skills in professional email communication and correspondence.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks with high accuracy and efficiency.
- Analytical mindset with attention to detail.
- Prior experience in a similar role will be an advantage.
Preferred Qualifications:
- Bachelor’s degree in Business, Commerce, or a related field.
- Fresher or 1 year of experience in customer account management or a related role.
- Knowledge of CRM tools is a plus.
Personal Attributes:
- Highly organized and self-motivated.
- Proactive problem-solver with a customer-centric approach.
- Ability to work collaboratively with cross-functional teams.
Responsibilities:
- Product Mapping: Maintain accurate customer-product associations & Ensure consistency and correctness in product mapping.
- Customer Renewal Analysis: Analyze upcoming customer renewals and prepare actionable reports.
- SLA Updates: Track and update SLAs, ensuring accuracy and timely communication.
- No-Support Customer Identification: Identify customers without support agreements and flag them for action.
- Sales Team Support: Provide renewal updates and assist with product mapping, SLA updates, and trends.
- Email Communication: Manage professional email correspondence on renewals, SLAs, and product mapping.
- Data Management and Reporting: Use ERP Analytics to generate and share renewal and SLA reports.
Benefits:
- Great opportunity to grow, handle more responsibilities and get recognized.
- Great Salary
- Flexible Work Environment – multiple leave benefits, flexi work Environment, etc
- Company covered health & accident insurance coverage
- Company provided social security – PF / ESCI / Gratuity
- Company paid CUG sim card provided.
- Professional development & skill development programs
- POSH Certified organization
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