Remote Support Specialist (Social Media) Job Openings 2025!!!
Revolut announced job vacancy for the post of Support Specialist (Social Media).The place of posting will be at Remote (WFH).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Revolut |
| Required Qualifications | Graduate |
| Skills | Communication, problem-solving, analytical skills |
| Category | Customer Support |
| Work Type | Remote |
Their Customer Support Team is the public face of the company and provides first-class front-line support to our millions of customers. They’re also internal Ω, working with product teams to ensure users stay at the forefront of everything Revolut does. They’re looking for well-spoken and super creative individuals to join their team as Social Media Support Specialists. This role isn’t just about answering messages and comments quickly, this is about truly delivering “WOW” levels of service. They want fast acting problem solvers, not script readers. They want people to whom they can entrust the Revolut’s image built through their social media platforms
They’re a global fintech, so they have to be available 24/7. That sometimes means working nights and weekends. They’ll compensate you for night shifts, but they understand this still isn’t for everyone so please bear that in mind before applying.
Θ Positions: Support Specialist (Social Media)
Θ Job Location: Remote (WFH)
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID:
Roles and Responsibilities:
- Providing users with an outstanding customer experience across platforms
- Collaborating with international teams to resolve customer issues
- Managing the company’s Facebook, Twitter, and Trustpilot accounts
- Monitoring and moderating the Revolut Community page
- Representing the company publicly across user-facing platforms
- Interacting with users via direct messages and assisting with product-related issues
- Supporting both retail and business product inquiries
- Switching between multiple social media platforms to manage engagement and responses
Required Skills & Qualifications:
- Fluency in English
- Empathy and love for helping people
- The ability to explain complex issues clearly and simply
- Excellent communication skills
- Exceptional attention to detail and analytical skills
- Self-motivation and flexibility to adapt in a team-oriented environment
- A self-driven mindset with strong problem-solving skills
- Prior customer support experience
- Excellent writing, numeracy, and IT skills
Nice to have
- Experience with social media platforms in a professional setting
- Experience managing a successful personal profile on a social media platform
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