Remote Support Specialist (Backoffice) Job Openings in India 2025!!!
Revolut has announced new recruitment for the position of Support Specialist (Backoffice). This is a full-time remote job open to candidates across India. Applicants with a Graduate/Engineering/Postgraduate background and 18+ months of experience can apply. Below are the detailed qualifications, responsibilities, salary, and application process.
Job Overview
Name of the Company: Revolut
Job Role: Support Specialist (Backoffice)
Qualifications: Graduate
Experience: 18+ months
Salary: INR 5 – 8 LPA (via AmbitionBox — estimated based on similar roles)
Job Location: Work from Home – India (Remote – Full Time)
Job Category: Customer Support
Requisition ID: NA
Last Date: ASAP
Official Website: www.revolut.com
Revolut’s Customer Support team is known for delivering fast, thoughtful assistance to millions of users worldwide. As a Support Specialist, you will play a major role in resolving customer issues, managing troubleshooting queries, and ensuring a smooth customer experience. This role may require night/weekend shifts, fully compensated as per policy. If you’re ready to contribute to the future of digital finance, this opportunity fits perfectly.
Roles and Responsibilities
- Apply standard procedures to investigate and resolve customer issues accurately.
- Manage common FAQs and troubleshooting tasks independently.
- Offer high-quality support on frequent and less complex requests.
- Gather information systematically to support investigations.
- Conduct root-cause analysis (RCA) using predefined frameworks.
- Maintain service level agreements (SLAs) with consistency.
- Assist with basic product-related queries and core feature support.
- Communicate clearly to create a smooth customer experience.
Required Skills & Qualifications
- Bachelor’s degree (provisional certificate accepted).
- Minimum 18 months of customer service experience.
- Fluency in English (C1 level or above).
- Excellent written and verbal communication.
- Ability to explain complex information in simple terms.
- Strong numeracy, analytical thinking, and IT skills.
- High attention to detail and empathy.
- Self-motivated, adaptable, and a strong team player.
- Independent problem-solving abilities.
Nice to Have
- Customer service experience in the financial services sector.
- Past investigative or back-office support experience.
How to Apply
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Frequently Asked Questions (FAQs)
1. Is the Revolut Support Specialist role completely work from home?
Yes, this is a 100% remote work-from-home job available across India.
2. What is the salary for Revolut Support Specialist in 2025?
The estimated salary ranges between INR 5–8 LPA, depending on skills and experience.
3. How much experience is required for this role?
Revolut requires 18+ months of customer service experience for this position.
4. Are night shifts included in this job?
Yes, the role supports 24/7 global coverage, which may include night or weekend shifts.
5. Does Revolut charge any fees for recruitment?
No. Revolut does not charge any application fees, and neither does this platform.
Disclaimer
The information provided here is intended for Students, Freshers, and Experienced candidates. All job details are sourced from the official website and verified company resources. Latest MNC Jobs does not guarantee placement and does not charge any fees for job-related information. Candidates are strongly advised not to make payments to anyone for employment opportunities. The recruitment process will follow Revolut’s official guidelines and HR policies.
