Process Associate Job Openings in Chennai 2026!!!
Optum announced job vacancy for the post of Process Associate. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Optum |
| Required Qualifications | Graduate / Post Graduate |
| Skills | MS Office tools (Excel, Word and PowerPoint) |
| Category | Medical & Clinical Operations |
| Work Type | Onsite |
They are looking for an immediate joiner who should have relevant exposure to Investigations Process with evidence gathering through fact finding and analysis. This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with their members over the phone. You also must be able to work a flexible schedule that includes evening hours.
Job Details
Θ Positions: Process Associate
Θ Job Location: Chennai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 2342591
Roles and Responsibilities:
- Manage administrative intake of members
- Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
- Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
- Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
- Handle resolution/inquiries from members and/or providers
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Skills & Qualifications:
- Any other undergraduates or Postgraduates can apply (Except Medical Science and Life Science graduates)
- Knowledge of (HIPAA) laws pertaining to confidentiality of protected health information
- Demonstrated ability to identify documentation and medical record form(s) and make independent decisions within the scope of one’s job responsibilities
- Demonstrated ability to work in a team environment and to collaborate with a variety of professionals
- Demonstrated ability to work occasional off-hours schedules as required
- Proven extremely well versed with MS Office tools (Excel, Word and PowerPoint)
- Proven good data analytical skills combined with excellent communication skills
- Proven detail oriented and ability to be self-motivated to complete duties in a timely manner
- Proven attention to detail with solid organizational skills
- Proven basic analytical skills
Preferred Qualification:
- Experience in healthcare domain
How to Apply
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