Helpdesk Associate Job Openings in Bangalore 2026!!!
NTT Data announced job vacancy for the post of Helpdesk Associate – Technical Troubleshooting.The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | NTT Data |
| Required Qualifications | Graduate |
| Skills | Excellent communication and customer service skills |
| Category | Technical Support |
| Work Type | Onsite |
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with them. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. They are currently seeking a Helpdesk Associate – Technical Troubleshooting to join their team in Bangalore, Karnātaka (IN-KA), India (IN).
Job Details
Θ Positions: Helpdesk Associate – Technical Troubleshooting
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 348837
Roles and Responsibilities:
- Live dashboard monitoring, reporting & workflow allocation
- Quality analysis on agreed aspects
- Trending and in-depth anlysis on service delivery components
- Management Information Presentations
- Acts as coach & an escalation point for less experienced colleagues
- Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems using processes & instructions
- Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
Required Skills & Qualifications:
- Ideally University education, preferably technical degree, or Microsoft certifications
- Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
- Experience of providing Hybrid (Office and Remote) IT support is an advantage
- Good reporting abilities
- Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
- Excellent communication and customer service skills
- Fluency in English language
- Flexibility to work shifts if required
How to Apply
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