Customer Service & Operations Analyst Job Openings in Gurgaon 2025!!!
NatWest announced job vacancy for the post of Customer Service & Operations Analyst, Webchat.The place of posting will be at Gurgaon.Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | NatWest |
| Required Qualifications | Graduate |
| Skills | MS Office Applications & Communication |
| Work Type | Onsite |
| Closing Date | 16.04.2025 |
Join them as a Customer Service & Operations Analyst. Should you be interested, please submit your application for the role. The Talent Acquisition Team will review application and if found suitable, you will receive an invite from them for the “Hiring event”. Only shortlisted candidates will receive a confirmation email with details of walk-in drive.
Θ Positions: Customer Service & Operations Analyst, Webchat
Θ Job Location: Gurgaon
Θ Salary: As per company Norms
Θ Job Type: Full Time
Θ Requisition ID: R-00250463
Required Skills & Qualifications:
- Graduate
- Excellent written communication skills
- A minimum of six months to one year of hands on experience in an International Chat or Email process
- To be comfortable working in 24*7 shifts
- Microsoft Office skills, including PowerPoint, Excel and Word
Responsibilities:
- This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes
- You’ll be actively participating in initiatives to improve customer service, processes and procedures
- You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role
- Coordinating improvements to enhance our efficiency
- Keeping accurate records of day-to-day operations
- Maintaining a focus on improving our customer service and experience
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