Konecranes Careers: Global IT Technical Support Administrator Hiring 2025
Konecranes has officially announced a job vacancy for Administrator – Global IT Technical Support in Pune (Hybrid). Eligible candidates include graduates, engineers, and postgraduates with relevant technical knowledge. Both freshers and experienced IT professionals can apply for this opportunity. Below are the details regarding qualifications, job description, roles, and responsibilities for this opening.
Company Overview
| Name of the Company | Konecranes |
| Required Qualifications | Graduate |
| Skills | OS, Networking, Applications, IT Support |
| Category | Global IT Service Delivery |
| Work Type | Hybrid (Pune) |
Konecranes is a global leader in crane technology and industrial services with a strong focus on innovation and digital transformation. With a presence in over 50 countries, Konecranes provides advanced solutions and trusted IT support to ensure smooth business operations worldwide.
Job Details
Θ Positions: Administrator, Global IT Technical Support
Θ Job Location: Pune (Hybrid)
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID: 60021714
Roles & Responsibilities
As part of the Global IT Support Team at Konecranes, your key responsibilities include:
- Upholding company core values and IT code of conduct in all professional activities.
- Managing IT requests via the IT ticketing system:
- Classifying incoming requests and incidents.
- Obtaining required approvals.
- Assigning tickets to L2/L3 support teams.
- Ensuring follow-up until resolution.
- Performing technical analysis of new or complex incidents and service requests.
- Collaborating with the team lead to build and update the knowledge base.
- Managing incident severity, risks, and escalating as needed.
- Supporting IT projects with assigned technical tasks.
- Identifying recurring problem areas and suggesting improvements.
- Assisting in User Acceptance Testing (UAT) for projects or system changes.
Required Skills & Qualifications
- Bachelor’s degree in Computer Science / IT or equivalent.
- 1–3 years of experience in a Windows IT environment.
- Strong knowledge of OS, Networking, and Applications.
- Familiarity with iOS, Android, Windows, and mobile operating systems.
- Knowledge of SCCM and ITIL preferred.
- Excellent communication skills (verbal & written).
- Ability to collaborate with international teams.
- Awareness of ISO 14001 and ISO 45001 standards (a plus).
Benefits of Joining Konecranes IT Support Team
- Be part of a global IT infrastructure support team*in a leading technology company.
- Work with advanced tools, agile methodologies, and expert teams.
- Experience a culture of flexibility, trust, and inclusion.
- Enjoy competitive salary, work-life balance, and continuous learning opportunities.
- Build a strong career in IT service delivery with global exposure.
How to Apply?
Apply Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
Disclaimer: The information provided above is for informational purposes only and is sourced directly from the official Konecranes careers portal. We do not guarantee job placement. All hiring processes follow company rules and HR guidelines. We never charge applicants for job opportunities. Candidates are strongly advised not to make payments to third parties for employment offers.
