Technical Support Representative Job Openings in Mumbai 2025!!!
IBM announced job vacancy for the post of Technical Support Representative – Guardicore, aligned with growing technical support representative jobs in Mumbai. The place of posting will be at Mumbai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | IBM |
| Required Qualifications | Graduate / Post Graduate |
| Skills | Guardicore Centra (now Akamai Guardicore Segmentation) |
| Category | Infrastructure & Technology |
| Work Type | Onsite |
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe within an enterprise technical support role. You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by their strategic partner ecosystem and their robust technology platforms across the IBM portfolio, including Software and Red Hat.
In this role, you’ll work in one of their IBM Consulting Client Innovation Centers (Delivery Centers), where they deliver deep technical and industry expertise to a wide range of public and private sector clients around the world as part of a guardicore technical support position. Their delivery centers offer their clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Job Details
Θ Positions: Technical Support Representative – Guardicore
Θ Job Location: Mumbai
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 63813
Roles and Responsibilities:
- Good understanding and hands on experience on Micro Segmentation solutions in Guardicore within a network security support role.
- Understanding of complex network designs and zero trust concept network.
- Should be able to analyze the traffic and suggest best practices for micro segmenting the environment.
- Implementation and Management of complex micro segmented environment which includes solutions evolution and troubleshooting.
- Must have knowledge on complex application architectures deployed on data centers.
- Understanding of different server types and their required communication protocols and ports.
- Understanding and experience in the use of virtualization solutions, VMware, Hypervisor, container.
- Traffic packet & protocol understanding
- supporting Guardicore Micro-segmentation zero trust
- Guardicore Expertise: In-depth knowledge of Guardicore Centra and Guardicore Agent, enabling granular network control and visibility for enhanced security.
- Troubleshooting Skills: Proficient in resolving complex micro-segmentation issues, and analyzing security policies, and access controls.
- Vendor Collaboration: Work with Guardicore? s development teams to escalate and resolve critical issues.
- Incident Management: Efficiently manage and prioritize customer incidents for timely resolution.
Required Skills & Qualifications:
- Bachelor’s Degree
- Preferred education: Master’s Degree
- Hands-on experience with Guardicore Centra (now Akamai Guardicore Segmentation).
- Good understanding of micro-segmentation, zero trust, and east-west traffic security.
- Strong knowledge of network protocols (TCP/IP, DNS, HTTP/S, SMB, RDP, etc.).
- Familiarity with firewalls, HIPS/HIDS, and EDR solutions.
- Experience in security policy design and application dependency mapping
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The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
