Associate Customer Support Engineer Job Openings in Bangalore 2026!!!
Enphase Energy announced job vacancy for the post of Associate Customer Support Engineer (New College Graduates).The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Enphase Energy |
| Required Qualifications | Engineering |
| Skills | Strong verbal and written communications skills in English |
| Category | Customer Service |
| Work Type | Onsite |
To give their customer the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables.
Job Details
Θ Positions: Associate Customer Support Engineer (New College Graduates)
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: NA
Roles and Responsibilities:
- Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Phone calls / Chats / Emails from Enphase customers during assigned hours.
- Candidate needs to agree to following as a precondition
- Work on weekends
- Work in night shifts (9:00 PM & 11:00 PM login) shifts
- Conducting remote troubleshooting of Enphase products.
- Troubleshooting, approving and executing warranty claims.
- Providing pre-sales information about Enphase products.
- Assisting with the activation of new Enphase sites as needed.
- Documenting all activity in a central CRM/Help Desk software platform.
- Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed.
- Following departmental conventions and procedures.
- Participating in ongoing training/education of industry standards and Enphase product-specific information.
- Professionally represent Enphase via all communications mediums.
- Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual.
- Performing other duties as assigned.
Required Skills & Qualifications:
- Should be a Graduate – B.E/B. Tech
- New College Graduates / Freshers, with 60% and above in 10th & 12th, 70% and above in graduation only would be considered for the role. Scores are mandatory to be shared along with the resume
- Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers
- Strong verbal and written communications skills in English
- Computer literate (PC skills essential, Mac OS desirable)
- General understanding of electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable
- Exposure to solar/PV-related environments
How to Apply
Apply Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
