Remote Operations Analyst Job Openings 2025!!!
Egnyte announced job vacancy for the post of Operations Analyst.The place of posting will be at Remote (WFH).Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Egnyte |
| Required Qualifications | Graduate |
| Skills | Salesforce, Communications & MS Applications |
| Category | Professional Services |
| Work Type | Remote |
The Professional Services (PS) Operations group operates as an internal consulting group to define and drive strategic, operational, and organizational improvements across the Professional Services business. They are seeking a highly motivated and detail-oriented Professional Services Operations Analyst to join their dynamic team. The successful candidate will play a crucial role in supporting the efficient functioning of our professional services teams.
Θ Positions: Operations Analyst
Θ Job Location: Remote (WFH)
Θ Salary: As per company Norms
Θ Job Type: Full Time
Θ Requisition ID:
Required Skills & Qualifications:
- Previously worked in and able to work during US Time business hours (Western preferred).
- Proficient in MS Excel, MS Power Point and MS Word. MS Excel proficiency will be assessed through skills testing.
- Familiar with Salesforce and experience in creating Salesforce Reports and Dashboards
- Detail-oriented mindset with the ability to prioritize and manage multiple tasks in a fast-paced environment with limited guidance.
- Self-motivated and a team player.
- Strong interpersonal skills and resourceful.
- Fluency of spoken and written command of English.
- 2-3 years’ experience in an operations role, preferably in professional services.
- Bachelor’s degree or equivalent combination of education and experience
Responsibilities:
- Assist in the system administration and maintenance of a Professional Services Automation tool (PSA), including:
- PS Opportunity and/or Project creation and maintenance.
- Understanding PSA and the data structures to pull relevant data into reports or dashboards.
- Point of contact for PSA Users.
- Troubleshooting issues, issue resolution & working with the PSA vendor if issues cannot be resolved.
- Documenting and testing of enhancements and/or additional PSA Modules.
- Assist in resource scheduling.
- Prepare and present reports, dashboards, and recommendations based on data analysis.
- Provide training and guidance to team members on operational processes and tools when necessary.
- Ensure that infrastructure elements, including templates, SOPs, manuals, policy documents, etc. are kept up to date.
- Support PS Operations projects. This may include planning, requirements gathering, development, testing, management, and execution.
- Other responsibilities as assigned
Benefits:
- Competitive salaries
- Medical insurance and healthcare benefits for you and your family
- Fully paid premiums for life insurance
- Flexible hours and PTO
- Mental wellness platform subscription
- Gym reimbursement
- Childcare reimbursement
- Group term life insurance
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