Associate Technical Analyst Jobs in Bangalore 2025 | Computacenter Careers for Freshers & Experienced Professionals
Computacenter has announced new job openings for the position of Associate Technical Analyst in Bangalore, India. Candidates who have completed Graduate / Engineering / Post Graduate programs are eligible to apply. Both freshers and experienced professionals can apply for this role. Read on to learn more about Computacenter Associate Technical Analyst eligibility, job description, and application details.
Company Overview
Θ Name of the Company: Computacenter
Θ Position: Associate Technical Analyst
Θ Job Location: Bangalore
Θ Category: Service Desk
Θ Job Type: Full Time (Onsite)
Θ Requisition ID: 215146
Θ Salary: As per company norms
About the Role
As an Associate Technical Analyst at Computacenter, you will be part of the global service desk team, responsible for providing technical support and ensuring smooth IT operations for clients worldwide. This role requires a proactive approach to troubleshooting, multitasking, and resolving technical issues efficiently.
At Computacenter, service desk professionals are innovators and problem solvers. You’ll be working in a culture that encourages career growth, continuous learning, and technology-driven solutions. With opportunities for professional development, this position allows you to grow your career in IT support and service management within one of the leading technology service providers.
Roles and Responsibilities
- Oversee and coordinate the incident management process, ensuring timely identification, prioritization, and resolution of issues.
- Collaborate with cross-functional teams to minimize operational disruptions.
- Manage calls, chats, and email requests effectively while maintaining service quality standards.
- Ensure incidents are logged, categorized, and resolved as per SLA guidelines.
- Apply lessons learned from past incidents to improve future performance.
- Participate in continuous improvement initiatives and contribute innovative ideas.
- Work in 24×7 rotational shifts (including night shifts and no fixed weekly offs).
- Maintain professionalism and customer focus during all client interactions.
Required Skills & Qualifications
- Bachelor’s degree in any relevant field (10+2+3 mandatory).
- 6 months to 2 years of experience in a Service Desk environment (Calls, Chats, or Email Support).
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Analytical and problem-solving mindset.
- Ability to work effectively in a 24/7 work environment and collaborate across teams.
How to Apply
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Disclaimer: The information shared on this page is intended only for informational and educational purposes for students, freshers, and experienced professionals. All details are sourced directly from the official Computacenter career page. Latest MNC Jobs neither charges fees nor guarantees job placements. Applicants are strongly advised to apply only through the official Computacenter recruitment portal and follow the company’s HR guidelines.
