Associate Support Specialist Careers in Hyderabad | Applause Job Openings 2025 for Freshers and Experienced Candidates
Applause has officially announced a job vacancy for the role of Associate Support Specialist. The job location will be Hyderabad, India, and the opportunity is open to Graduates, Engineers, and Postgraduates with freshers and experienced professionals eligible to apply. If you are seeking high-paying IT support jobs in Hyderabad or want to work with a leading global digital quality and software testing company, this is a great chance to begin or advance your career.
| Name of the Company | Applause |
| Required Qualifications | Graduate / Engineering / Post Graduate |
| Skills | Communication, strong analytical skills, technical troubleshooting |
| Category | IT Support / Customer Support |
| Work Type | Onsite – Hyderabad |
Applause is globally recognized as a Top Workplace and is known for providing award-winning software testing, user experience research, and digital quality solutions. They work with leading global innovators including Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. The company is looking for motivated individuals to join their team as Associate Tester Support & Data Specialists*to ensure smooth tester experience, problem resolution, and operational efficiency.
The Associate Support Specialist will serve as the first point of contact for Applause’s global community of testers. You will analyze issues, resolve support tickets, troubleshoot technical challenges, and provide clear communication. This position offers excellent career growth in the support and IT operations domain, making it one of the best career opportunities in Hyderabad 2025.
Θ Positions Available: Associate Support Specialist
Θ Job Location: Hyderabad, India
Θ Salary: As Per Company Norms (Competitive IT Support Salaries in Hyderabad 2025)
Θ Job Type: Full-Time
Θ Requisition ID: 604947
Roles and Responsibilities
- Handle and triage ServiceNow tickets raised by the testing community.
- Prioritize, categorize, and escalate complex issues to internal teams.
- Respond to uTest community members within 48 business hours with professional communication.
- Support data standardization initiatives and contribute to business insights reporting.
- Recommend process improvements based on ticket analysis and support trends.
- Assist with basic technical troubleshooting for testers on platform issues.
- Maintain confidentiality of sensitive tester information and adhere to data privacy regulations.
Required Skills & Qualifications
- Excellent communication skills (verbal & written).
- Strong analytical and problem-solving skills.
- Ability to adapt in a dynamic environment and handle multiple priorities.
- Detail-oriented with a high level of accuracy.
- Collaborative, with strong relationship-building skills.
- Basic knowledge of technical concepts and software troubleshooting preferred.
- Proficiency in English to interact with a global audience.
How to Apply?
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Disclaimer: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experienced candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs*does not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs does not charge any fees for sharing job information.*Candidates are strongly advised not to make any payments for job opportunities.
