Account Protection Specialist Job Openings in Gurgaon 2026!!!
American Express announced job vacancy for the post of Account Protection Specialist. The place of posting will be at Gurgaon (Hybrid). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | American Express |
| Required Qualifications | Graduate |
| Skills | Strong analytical skills with attention to detail |
| Category | Fraud Prevention |
| Work Type | Hybrid |
The Fraud Prevention as part of Global fraud, India. This team focuses on interacting with card members and validating transactional security alerts triggered by the system to ensure account security or support card members with self-identified fraud claims. As the first point of contact for card members reporting unauthorized, unknown, or fraudulent transactions, you will assist them with reversing charges based on claim decisions and investigations.
Job Details
Θ Positions: Account Protection Specialist – Fraud
Θ Job Location: Gurgaon (Hybrid)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 26001715
Roles and Responsibilities:
- Fraud Disputes is a blend set-up for India market in an extremely professional, responsive, and competent manner.
- Handle incoming and outgoing calls related to claims processing, providing excellent customer service and support.
- Review and analyze claims to ensure accuracy and compliance with company policies and regulations.
- Process claims efficiently and accurately within the designated time frames.
- Resolve claim issues and discrepancies by conducting thorough investigations
- Analyze and decide on accepting or rejecting a fraud claim.
- Claim Processing
- Prior experience in phone/ email servicing required.
- Handle complaints from Card members and Business Partners on email.
- Identify gaps in processes and suggest for improvement plan where applicable.
- Processing of fraud
- Ensure compliance with Banking rules, Regulations & Procedures
- Task to Be Completed Timely and Accurately Ensuring Compliance with Internal and External Policies, Procedures and Local Laws.
- Team Player with Excellent Communication Skills Are Essential.
- Works with peers and leadership by communicating fraud trends and sharing ideas and information.
Required Skills & Qualifications:
- Graduate
- Previous experience in claims processing, customer service, or a related field.
- Strong analytical skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to handle high call volumes and manage multiple tasks efficiently.
- Proficient in using computer systems and software related to claims processing.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work independently and as part of a team.
- Time management and ability to perform under pressure conditions.
- The American Express competencies that are relevant for this role are:
- Delivers to our customers and shareholders.
- Communicates effectively.
- Works well in teams and co-operates across departments.
- Builds and leverages relationships.
- Shifts & Week-Off’s – Rotational 24*7
How to Apply
Apply Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
