Amazon Work from Home Jobs; Hiring Customer Support – Apply Now

Remote Investigation Specialist Job Openings 2025!!!

Amazon announced job vacancy for the post of Investigation Specialist.The place of posting will be at Remote (WFH).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

They’re looking for Investigators to evaluate transactions and safeguard Amazon’s global customer base, profitability, and brand while maintaining a high bar of customer experience. Investigators are responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. The team’s schedule is organized in shifts and weekends to accommodate Amazon´s opening hours 7 days a week. Please note, the shifts cannot be confirmed prior to joining Amazon as they are not determined until after the training period, therefore flexibility is required.

Θ Positions: Investigation Specialist

Θ Job Location: Remote (WFH) – Hiring Office Bangalore

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 2979049

Roles and Responsibilities:

• Investigate suspicious buyer activity and behavior that could pose a risk to Amazon, our customer’s, or merchants.
• Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.
• Maintain Amazon’s site quality by enforcing Amazon’s Policy Guidelines.
• Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution.
• Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
• Consistently achieve/exceed weekly productivity and quality standards.

Required Skills & Qualifications:

• Proficiency in English with an ability to compose grammatically correct, concise and accurate written responses.
• Experience working with Microsoft Office including Outlook, Word and Excel

Preferred Qualifications:

• Previous work experience in a customer service/retail environment.
• Knowledge of or experience in a fraud/risk management environment.
• Experience in insurance, finance, data analysis, research, translation or training.
• Strong organizational skills, ability to effectively manage time, and individually prioritize multiple tasks of competing priority.
• Self-disciplined, diligent, proactive and detail oriented.
• Excellent problem-solving skills.
• Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.

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