Akamai Technologies, a global leader in content delivery and cloud security, has announced remote job openings for Cloud Support Engineer roles in 2025. This opportunity allows tech professionals to work from home full-time, offering a flexible schedule, competitive salary, and the chance to collaborate with international clients from diverse industries — from finance and aviation to fashion and high-tech sectors. If you’re looking to build your career in cloud infrastructure support and network operations, this role could be your next big step.
Job Overview
Name of the Company: Akamai
Job Role: Cloud Support Engineer
Qualifications: Graduate / Post Graduate
Experience: Minimum 2 years
Salary: INR 7 – 13.4 LPA (via AmbitionBox estimate)
Job Location: Remote (Work from Home – Full Time)
Job Category: Technology / Cloud Computing
Requisition ID: 1772
Last Date: ASAP
Official Company Website: www.akamai.com
About Akamai’s Cloud Support Role
As a Cloud Support Engineer at Akamai, you will be part of a world-class technical support team dedicated to ensuring optimal performance and reliability for clients’ web and cloud-based applications. You’ll act as the primary technical contact, collaborating with global IT, engineering, and DevOps teams to troubleshoot and resolve real-time issues while maintaining exceptional service quality. This position offers remote flexibility and exposure to enterprise-grade cloud solutions that power the modern internet.
Roles and Responsibilities
- Serve as the primary point of contact for Akamai’s enterprise customers.
- Analyze, troubleshoot, and resolve technical issues promptly to ensure customer satisfaction.
- Collaborate with cross-functional teams to identify and implement long-term fixes.
- Maintain communication with clients, ensuring transparency and trust throughout issue resolution.
- Work proactively to prevent technical issues and enhance service performance.
- Assist in developing and documenting standard procedures for recurring problems.
Required Skills & Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or equivalent field.
- Minimum 2 years of experience in a cloud support or technical support role.
- Strong understanding of networking protocols such as TCP/IP, DNS, HTTP/HTTPS, and TLS.
- Knowledge of VPN, proxies, and authentication standards (OAuth, SAML, Active Directory).
- Exposure to cloud ecosystems like AWS, Azure, or Google Cloud Platform (GCP).
- Familiarity with Layer 3 / 4 networking technologies and troubleshooting tools.
- Excellent communication, analytical, and problem-solving skills.
Why Join Akamai?
Working at Akamai means joining one of the most trusted names in cloud security and digital delivery. You’ll have the chance to work remotely with talented professionals worldwide while gaining hands-on experience in cloud operations and DevOps practices.
Perks include:
- Remote work flexibility and work-life balance
- Opportunities for continuous technical learning
- Competitive salary and global exposure
- Inclusive, diverse, and growth-oriented culture
How to Apply
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FAQs – Akamai Work from Home Jobs 2025
1. Who can apply for Akamai’s Cloud Support Engineer role in 2025?
Graduates or postgraduates in Computer Science, IT, or related fields with at least 2 years of experience in technical or cloud support are eligible.
2. What is the expected salary for Cloud Support Engineers at Akamai?
Based on AmbitionBox data, the estimated salary range is between INR 7 to 13.4 LPA, depending on experience and skill level.
3. Is this job remote or hybrid?
This is a 100% remote, full-time work-from-home opportunity, allowing flexibility and global collaboration.
4. What skills should I focus on before applying?
Enhance your knowledge of cloud services (AWS, Azure), networking protocols, and authentication standards (OAuth, SAML) to strengthen your application.
5. How can I prepare for the Akamai Cloud Support Engineer interview?
Review network fundamentals, troubleshooting techniques, and cloud architecture basics. Akamai values analytical thinking and a customer-first mindset.
Disclaimer:
The information on this page is intended solely for educational and informational purposes for students, freshers, and experienced candidates. All job details are sourced from the official Akamai website and verified company pages. Latest MNC Jobs does not guarantee placements or charge any fee for job postings. Candidates should always apply through official company portals only.
