Customer Service New Associate Job Openings in Bangalore 2025!!!
Accenture announced job vacancy for the post of Customer Service New Associate.The place of posting will be at Bangalore.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | Accenture |
| Required Qualifications | Graduate |
| Skills | Voice – Customer Service |
| Category | Customer Support |
| Work Type | Onsite |
You will be aligned with their Customer Support vertical and help them in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
Θ Positions: Customer Service New Associate
Θ Job Location: Bangalore
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID: AIOC-S01575904
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts
Required Skills & Qualifications:
- Any Graduation
- Years of Experience: 0 to 1 years
- Voice Contact Center
- Customer service – Inbound
- Command over the language
- Fluency
- Flexible
- Dedication
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