Technical Chat or Voice Support Job Openings in Noida 2025!!!
TELUS International announced job vacancy for the post of Technical Chat or Voice Support.The place of posting will be at Noida.Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
| Name of the Company | TELUS International |
| Required Qualifications | Graduate |
| Skills | Internet Troubleshooting in BPO Industry |
| Category | Voice / Blended |
| Work Type | Onsite |
Hands down, their culture is their competitive advantage. It’s what fuels their innovative approach to delivering end-to-end customer experience solutions backed by next-gen technology. It’s also what makes us stand out from the competition. The rebrand to TELUS Digital reflects how far they’ve come in their journey and acknowledges their innovative and transformative solutions offering.
Θ Positions: Technical Chat or Voice Support
Θ Job Location: Noida
Θ Salary: As Per Company Norms
Θ Job Type: Full Time
Θ Requisition ID: 130525025463
Roles and Responsibilities:
- Works with customers on call or Chat (Back office) to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
- Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
- Walks customers through common phone hardware and software configurations to maximize service functionality.
- Provides solutions and resolution resources for customer repair problems.
- Interfaces with customers over the phone providing status updates and ensuring service has been restored.
- Schedules a technician dispatch for on-site service calls when necessary.
- Escalates appropriate technical issues to upper-level technical support when needed.
Preferred Candidate Profile:
- Need minimum 1 yr of experience in internet troubleshooting in BPO Industry.
- Ability to multitask in a Microsoft Windows environment and utilize multiple programs for troubleshooting
- Have worked on ISP, Internet & Wi-Fi Related, Router & Modem Connectivity Issues
- Educational Qualification :Any Graduate, Post Graduate can apply
- Freshers with Graduation can apply for voice role
- Excellent communication in English.
- Comfortable working with 24*7 Environment
- Job Location – Sector 135 Noida (Work from Office)
Perks and Benefits:
- Salary: Upto 3.75 LPA
- Both side cab facilities (Upto 35 kms from office location)
- Medical Insurance
- Life Insurance
Interview Process:
- HR Round
- Online Assessment
- Operations Round
| Walk-In Details | |
| Date & Time | 17th May , 10.00 AM – 4.00 PM |
| Venue | YMCA Tourist Hotel, Gate No 1, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001 |
| Contact Info | Pramod |
Official Announcement Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
