HCLTech announced job vacancy for the post of Customer Support. The place of posting will be at Chennai & Noida (Remote). Candidates who have completed BA, BBA, or B.Com graduates from the 2025 or 2026 batches are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | HCLTech |
| Required Qualifications | Graduate |
| Skills | Good verbal communication skills |
| Category | Customer Support |
| Work Type | Remote |
HCLTech is hiring fresh graduates for Voice Customer Support roles in Chennai and Noida. This is an excellent opportunity for 2025 and 2026 batch graduates with BA, BBA, and B.Com degrees to begin their careers in the IT and customer service industry. Selected candidates will work from home and handle voice-based customer interactions during night shifts. Freshers who have good communication skills, a customer-focused attitude, and a willingness to work night shifts can apply.
Job Details
Θ Positions: Customer Support – Voice
Θ Job Location: Chennai & Noida (Work from Home)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 4490728826
Roles and Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Understand customer queries and provide appropriate solutions.
- Resolve customer issues while maintaining service quality.
- Communicate clearly and maintain a positive customer experience.
- Follow company processes, guidelines, and service standards.
- Maintain accurate customer interaction records.
- Escalate complex issues to the appropriate teams when required.
- Meet customer service quality and performance targets.
Required Skills & Qualifications:
- BA, BBA, or B.Com graduates from the 2025 or 2026 batches.
- Freshers only; candidates with no prior work experience.
- Good verbal communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Strong listening and problem-solving abilities.
- Customer-oriented attitude and willingness to learn.
- Must be comfortable working night shifts.
- Must have a stable internet connection and a suitable work-from-home environment.
Application Email: shine.albert@hcltech.com
How to Apply
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