1Lattice announced job vacancy for the post of Associate – Expert Network. The place of posting will be at New Delhi (Hybrid). Candidates who have completed Bachelor’s Degree with 0-1 years’ experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | 1Lattice |
| Required Qualifications | Graduate |
| Skills | Customer-centric attitude, excellent communication and interpersonal skills |
| Category | Networking |
| Work Type | Hybrid |
They’re hiring an Associate for their 1Network team. As part of their expert onboarding team, you’ll be responsible for onboarding professionals with more than 10 years of work experience in 1Lattice’s network of experts. You will be making sure the professional experts are onboarded as per the client’s requirements in timely and smooth manner.
Job Details
Θ Positions: Associate – Expert Network
Θ Job Location: New Delhi (Hybrid)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: NA
Roles and Responsibilities:
- Understanding the scope of the project and shortlisting the experts as per the requirements on Linkedin
- To reach out to the professional experts via email, Linkedin messages and/or Call
- Make outbound calls to prospective and existing Experts
- To screen the expert as per the screener questions and criteria shared by the client
- Take the complete ownership of the Expert’s relationship with 1Lattice starting from onboarding to invoicing
- Schedule appointments or callbacks as required by client
- To Provide accurate information about the conversation to be done with the client
- Conduct follow-up calls to ensure Expert satisfaction
- Handle Expert complaints and provide appropriate solutions
- Escalate unresolved issues to the relevant department
- Stay updated on service offerings, pricing and promotions of 1Lattice
- Provide detailed information and address Expert queries confidently
- Prepare and submit daily/weekly/monthly call reports
- Track performance metrics and report to supervisors.
- Adjust communication strategies based on Expert responses.
- Adapt to changes in scripts or call strategies as needed
- Should be open to work on international projects which may lead to work in non-Indian Standard Time.
Required Skills & Qualifications:
- Customer-centric attitude, excellent communication and interpersonal skills.
- Proven experience in communicating effectively and building relationships quickly over the phone, email and messages
- Focused approach to problem-solving along with a strong background in networking.
- Very good listener, and deep empathy toward clients to respond to their needs
- 0 – 1 years’ experience
- Fantastic Communication and writing skills – both verbal and written
- Graduate
How to Apply
Apply Link – Click Here
For Regular Updates Join our WhatsApp – Click Here
For Regular Updates Join our Telegram – Click Here
Disclaimer:
The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Govtjobmart do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Govtjobmart do not charge any fees for sharing job information. Govtjobmart strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.
