Zebra Technologies announced job vacancy for the post of Cloud Engineer II. The place of posting will be at Bangalore. Candidates who have completed Bachelor’s degree or technical diploma in Computer Science, Electronic Engineering, Computer Engineering, or related field with 2+ years’ experience working on an operations style team (NOC, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud-based Infrastructure are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Zebra Technologies |
| Required Qualifications | Bachelor’s degree or technical diploma |
| Skills | Troubleshooting networking, service desk, operations center, etc.., |
| Category | Technology |
| Work Type | Hybrid |
Responsible for monitoring cloud environments, troubleshooting issues, and ensuring timely escalation of events to maintain system health and performance. This role requires strong analytical skills, attention to detail, and a proactive approach to incident management in a 24x7x365 operational environment.
Job Details
Θ Positions: Cloud Engineer II
Θ Job Location: Bangalore
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: JR103566
Roles and Responsibilities:
- Diligently observe and interpret cloud monitoring dashboards and alerts
- Resolve basic issues; escalate urgent and complex issues. Know the difference
- Coordinate with internal departments and sometimes with customers
- Be aware of customer SLA’s and escalate issues if cases are taking too long to resolve
- Document all troubleshooting and issue management actions via the electronic case management system
- Schedule resources and arrange work effort to cover weekends and/or on-call shifts to be available to be engaged in response to system-initiated alerts
- Monitoring case backlog to ensure we meet agreed SLAs with customers and internal KPI targets; share regular status reports with stakeholders
- Be able to work in a variety of different shifts, including days, nights, weekends, and holidays to support a 24x7x365 environment. Shifts may fluctuate to meet business and staffing needs
Required Skills & Qualifications:
- Minimum Education or Equivalent: Bachelor’s degree or technical diploma in Computer Science, Electronic Engineering, Computer Engineering, or related field
- Minimum Work Experience: 2+ years’ experience working on an operations style team (NOC, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud-based Infrastructure
- Experience with Windows, Linux, web services, networking, Data bases, and cloud platforms.
- Understanding of the following monitoring concepts: Infrastructure, systems, and Application health, system availability, latency, performance, and end-to-end monitoring.
- Entry level cloud, network or security certificate from Cisco, Microsoft, AWS, CompTIA, or other well-known vendors.
- Knowledge and experience of SIEM, ELK, PLG, and container orchestration platforms like Kubernetes are preferred.
- Cyber Security related Certifications like Security+, SSCP, CCSP, and CEH.
- Knowledge of Markup, query, and scripting languages, including Python, HTML, PromQL, SQL and familiarity with REST API calls, and PowerShell.
- Experience (1+ years) with ITIL processes including Incident, Problem, Change, Knowledge and Event Management.
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