Network Management AIOps Specialist Job Openings in Madurai 2026!!!
Garrett Motion announced job vacancy for the post of Network Management AIOps Specialist.The place of posting will be at Madurai (Tamil Nadu).Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company Overview
| Name of the Company | Garrett Motion |
| Required Qualifications | Graduate |
| Skills | Basic understanding of ITIL service management (incident, problem, change) |
| Category | Network Management |
| Work Type | Onsite |
They are looking for a motivated resource to support end-to-end delivery of enterprise network services across on-premises and cloud environments. This role focuses on maintaining stable, secure, and compliant network operations while learning service governance, incident management, observability, and automation practices (including AI-assisted operations under supervision).
Job Details
Θ Positions: Network Management AIOps Specialist
Θ Job Location: Madurai (Tamil Nadu)
Θ Salary: As per company standards
Θ Job Type: Full Time
Θ Requisition ID: 14995
Roles and Responsibilities:
- Service Management and Delivery
- Support daily operations of enterprise network services and assist in improving service quality.
- Help monitor incidents, coordinate with teams for restoration, and document root cause and preventive actions.
- Track SLAs/KPIs and contribute to service performance reports.
- Assist in managing LAN, WAN, WLAN, SD-WAN, VPN, firewall, DDI (DNS/DHCP/IPAM), and remote access services.
- Use AI-assisted operations tools (triage/recommendations) with defined approval and audit controls.
- Governance and Service Controls
- Assist in operational review meetings, change control (CAB), and risk review processes.
- Maintain service documentation such as runbooks, SOPs, service catalog, and RACI.
- Support vendor performance tracking and service improvement actions.
- Follow AI governance controls, including approval workflows and fallback procedures.
- Network and Cloud Operations
- Support monitoring of network connectivity, segmentation, resilience, and performance across sites and cloud.
- Assist with secure cloud connectivity patterns and integration with enterprise applications.
- Participate in operational readiness for migrations and new services.
- Help ensure AI-enabled operations are monitored and controlled for reliable delivery.
- AIOps, Observability, and Customer Experience
- Support observability activities: telemetry monitoring, event correlation, and alert handling.
- Help identify recurring issues for automation and auto-remediation opportunities.
- Track customer-impact metrics and contribute to service improvement initiatives.
- Assist in AIOps lifecycle tasks with guidance from senior team members.
- Stakeholder Communication
- Support regular updates to internal stakeholders (business teams, architecture, cyber security, audit, and leadership).
- Help translate technical incidents into business impact updates.
- Assist in preparing reports for service performance and major incidents.
- Communicate AI usage boundaries and human oversight points when required.
- Continuous Improvement, Audit, and Compliance
- Contribute to process improvements using ITIL/SRE/DevOps practices.
- Track key metrics such as availability, MTTR, incident recurrence, and change success rate.
- Maintain audit-ready evidence, documentation, and remediation records.
- Support security and risk teams in vulnerability, patch, and access compliance activities.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
- Freshers are welcome.
- Internship/project experience in networking, cloud, or IT operations is a plus.
- ITIL Foundation (or willingness to complete within first year) preferred.
Experience
- 0–2 years of experience (internship/training/academic projects acceptable).
- Exposure to enterprise networking or cloud operations is an advantage.
Key Skills
- Basic understanding of ITIL service management (incident, problem, change).
- Foundational knowledge of networking: LAN/WAN/WLAN, VPN, firewall, DNS/DHCP/IPAM.
- Basic understanding of cloud networking concepts (preferably AWS).
- Familiarity with monitoring/observability tools and automation basics is a plus.
- Strong communication, collaboration, and stakeholder coordination skills.
- Willingness to learn AI-assisted operations, governance controls, and compliance practices.
Preferred Certifications (Optional)
- ITIL Foundation
- CCNA (or equivalent networking foundation)
- AWS Cloud Practitioner / networking-related cloud certification
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